Content Delivery Manager (USA)
Role Overview
As Content Delivery Manager, you will be the primary partner to our brand teams, leading the coordination and execution of digital and print content that fuels launches, strengthens market presence, and upholds the highest standards of quality and compliance.
You will connect marketing, creative studios, production partners, and asset management teams into a cohesive, high-performing delivery model that moves at pace and scales across campaigns.
This position is based in Gaithersburg, MD.
In this role, you will evolve how we work - introducing AI-enabled capabilities, streamlining processes, and championing continuous improvement across the content supply chain.
Your leadership will help ensure our science reaches the right audiences at the right time, supporting our ambition to transform outcomes in cancer care.
What you’ll do
• Brand and Stakeholder Partnership: Serve as the market-facing content delivery partner to brand teams. Build trusted relationships across marketing, omnichannel, creative, agencies, and production vendors to align on goals and translate business needs into clear production plans and delivery schedules.
• Content Production and Delivery: Lead end-to-end planning, coordination, and execution of digital and print content. Orchestrate internal studios, delivery teams, and preferred production partners to deliver on time, within budget, and to rigorous quality and compliance standards - driving measurable commercial impact.
• Content Operations and Asset Management: Partner with content library and DAM stakeholders to enforce governance, metadata, and discoverability. Increase reuse and speed by ensuring proper storage of source, working, and approved assets, with disciplined version control and archival aligned to enterprise standards.
• Project and Work Management: Manage workflows and capacity using Adobe Workfront, JIRA, and enterprise tools. Maintain schedules, risks, dependencies, and priorities; drive transparency through accurate tracking and status reporting across a portfolio of concurrent projects.
• Budget Stewardship: Oversee budget management for content delivery services allocated to brand teams, optimizing spend and vendor utilization while meeting performance and quality targets.
• Operational Excellence and Transformation: Identify and implement process improvements that elevate efficiency, quality, and stakeholder experience. Champion adoption of new technologies, automation, and AI-enabled solutions; lead change that strengthens our content supply chain and ways of working.
About you
• High School Diploma/GED or equivalent
• 7+ years of experience in Content Delivery, Marketing Operations, Digital Production, Creative Operations, Agency Management, or related disciplines
• Strong project management and stakeholder management skills
• Experience managing multiple concurrent projects in a fast-paced environment
• Ability to work effectively across matrixed and cross-functional organizations
• Excellent communication, collaboration, and organizational skills
• You live & breathe Greenpark’s core values ‘We Strive ’, ‘Acting Together’, ‘With Kindness’ -championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values.
Full Job Posting
What you’ll do
- Brand and Stakeholder Partnership: Serve as the market-facing content delivery partner to brand teams. Build trusted relationships across marketing, omnichannel, creative, agencies, and production vendors to align on goals and translate business needs into clear production plans and delivery schedules.
- Content Production and Delivery: Lead end-to-end planning, coordination, and execution of digital and print content. Orchestrate internal studios, delivery teams, and preferred production partners to deliver on time, within budget, and to rigorous quality and compliance standards - driving measurable commercial impact.
- Content Operations and Asset Management: Partner with content library and DAM stakeholders to enforce governance, metadata, and discoverability. Increase reuse and speed by ensuring proper storage of source, working, and approved assets, with disciplined version control and archival aligned to enterprise standards.
- Project and Work Management: Manage workflows and capacity using Adobe Workfront, JIRA, and enterprise tools. Maintain schedules, risks, dependencies, and priorities; drive transparency through accurate tracking and status reporting across a portfolio of concurrent projects.
- Budget Stewardship: Oversee budget management for content delivery services allocated to brand teams, optimizing spend and vendor utilization while meeting performance and quality targets.
- Operational Excellence and Transformation: Identify and implement process improvements that elevate efficiency, quality, and stakeholder experience. Champion adoption of new technologies, automation, and AI-enabled solutions; lead change that strengthens our content supply chain and ways of working.
- About you
- High School Diploma/GED or equivalent
- 7+ years of experience in Content Delivery, Marketing Operations, Digital Production, Creative Operations, Agency Management, or related disciplines
- Strong project management and stakeholder management skills
- Experience managing multiple concurrent projects in a fast-paced environment
- Ability to work effectively across matrixed and cross-functional organizations
- Excellent communication, collaboration, and organizational skills
- You live & breathe Greenpark’s core values ‘We Strive ’, ‘Acting Together’, ‘With Kindness’ -championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values.
- Desirable Skills / Experience
- Bachelor's Degree or equivalent work experience
- Experience in pharmaceutical, healthcare, life sciences, or other regulated industries
- Experience with Adobe Workfront, JIRA, DAM platforms, enterprise workflow tools, content governance and asset lifecycle best practices
- Experience coordinating across internal creative studios, agencies, production vendors, and distributed delivery teams
- Customer-focused, relationship-oriented, adaptable, and comfortable working through change, transformation, and evolving ways of working
- Curious and innovation-minded, with openness to AI-enabled capabilities, automation, and continuous improvement
- At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.
- All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.
Qualifications
- High School Diploma/GED or equivalent
- 7+ years of experience in Content Delivery, Marketing Operations, Digital Production, Creative Operations, Agency Management, or related disciplines
- Strong project management and stakeholder management skills
- Experience managing multiple concurrent projects in a fast-paced environment
- Ability to work effectively across matrixed and cross-functional organizations
- Excellent communication, collaboration, and organizational skills
- You live & breathe Greenpark’s core values ‘We Strive ’, ‘Acting Together’, ‘With Kindness’ -championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values.
- Desirable Skills / Experience
- Bachelor's Degree or equivalent work experience
- Experience in pharmaceutical, healthcare, life sciences, or other regulated industries
- Experience with Adobe Workfront, JIRA, DAM platforms, enterprise workflow tools, content governance and asset lifecycle best practices
- Experience coordinating across internal creative studios, agencies, production vendors, and distributed delivery teams
- Customer-focused, relationship-oriented, adaptable, and comfortable working through change, transformation, and evolving ways of working
- Curious and innovation-minded, with openness to AI-enabled capabilities, automation, and continuous improvement
- At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.
- All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.
About Greenpark
Greenpark is a private digital content agency serving global brands with search, social, creative, and SEO services.
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