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Consumer Partnerships Manager, UberOne

Uber
Sydney, AUS
Full-time
Manager · 4+ years experience
Onsite
Discovered 5 days ago
Business developmentAccount managementCommunicationNegotiationSQL

Full Job Posting

Basic Qualifications

  • 4+ years of experience in partnerships, business development, account management, commercial strategy, loyalty or membership, consulting, or a similar role
  • Track record of growing commercial relationships and hitting measurable targets
  • Strong analytical skills. You are comfortable with data and Excel
  • Excellent communication and negotiation skills, with the ability to influence senior stakeholders inside and outside the company
  • Able to manage multiple partners and projects at once and prioritise well
  • Based in Sydney, or able to relocate, with the right to work in Australia

Preferred Qualifications

  • Experience in consumer subscription, loyalty or membership programs, or in consumer marketplaces and technology
  • Experience with SQL-based tools, and you can turn data into recommendations
  • Experience in retail, hospitality, travel, financial services, media or telco partnerships
  • Experience structuring and negotiating commercial deals, including co-funded or co-marketed offers
  • Experience working in a matrixed environment across Product, Marketing, Finance and Legal
  • Comfortable in a fast-moving, ambiguous environment, and keen to build new playbooks

Responsibilities

  • (1) Own and grow the partner portfolio
  • Act as the day-to-day commercial owner for a portfolio of Uber One partners. Run regular business reviews and keep a clear, shared view of performance.
  • Build joint growth plans with each partner. These should have clear targets for member acquisition, activation, engagement and retention.
  • Find and develop new ways to grow with existing partners, such as expanded benefits, new categories, co-funded offers and co-marketing.
  • Make sure partner benefits are compelling, easy to understand and easy to redeem, so members get real value from them.
  • Use member insights, redemption data and feedback to improve partner propositions and fix friction in the member experience.
  • Work with Product, Design and Engineering on how partner benefits show up in the Uber app and on other surfaces.
  • Plan and run partner campaigns and promotions with Marketing and CRM, and track their incremental impact on membership and partner outcomes.
  • Build and maintain performance reporting for your portfolio, such as partner-level scorecards. Use the data to prioritise and to make a clear case for investment.
  • Work with Finance on partner economics, including funding models, budgets and ROI.
  • Negotiate and renew partner agreements with Legal and Finance, balancing member value, partner outcomes and Uber's commercial interests.
  • Manage the partner lifecycle from onboarding and launch through to optimisation and renewal. Handle escalations and risk proactively.
  • Work with regional and global Uber One teams to share what works, reuse proven partnership playbooks, and contribute to the ANZ strategy.
  • Keep up with the market, including competing membership and loyalty programs, and bring relevant ideas back to the team.

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