Consumer Key Account Manager - Pharmacy
Role Overview
Permanent full-time Pharmacy Key Account Manager position based in North Sydney, with one day per week working from home.
Develop and implement customer activations and account strategies to drive sales growth, profitability, and new business opportunities.
Key Skills for This Role
Full Job Posting
About Galderma
Galderma is a dermatology company with a science-based portfolio across injectable aesthetics, dermatological skincare, and therapeutic dermatology.
About the job
Permanent full-time Pharmacy Key Account Manager position based in North Sydney, with one day per week working from home.
Develop and implement customer activations and account strategies to drive sales growth, profitability, and new business opportunities.
Account growth and strategy
- Build and maintain business relationships, expand reach into new channels and customers, and support category leadership on and off shelf.
- Work with brand and category teams and the National Field Sales Manager to execute key account strategies.
Commercial account management
- Achieve sales growth and trade promotional spend targets; own customer forecasts and propose investments during annual account planning.
- Negotiate account trading terms, ensure compliance, manage trade spend, and report performance against account KPIs.
- Monitor promotional effectiveness and ROI, adjust plans, prepare customer presentations and reviews, and communicate outcomes.
- Monitor wholesaler inventory, anticipate shortfalls, and work with the brand team to implement national campaigns at account level.
Ideally you will have
- Bachelor’s degree or equivalent; proficiency in Circana and IQVIA databases.
- At least 3 years of key account management experience in FMCG and/or pharmaceuticals.
- Customer-level P&L management experience.
- Health and beauty, pharmacy, and grocery channel experience is ideal but not mandatory.
Work arrangement
- The role includes one day per week working from home; the posting also refers to a flexible hybrid work policy.
Benefits
- Career development, paid parental leave, birthday leave, dermatology treatments twice per year, and discounts on products.
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