Consulting Services Territory Manager, Principal

Duties & Responsibilities

• Support the coordination and execution of product or service delivery projects for clients from initiation through to completion.
• Contribute to strategic planning efforts and assist with the execution of large-scale operational deployments.
• Evaluate the profitability and potential risks of engagements, recommending client-centric solutions that optimize value while minimizing project risk.
• Collaborate with Support teams to assist in case resolution and strengthen the client relationship with Epicor Support. Act as a point of escalation for professional services and implementation concerns.
• Actively participate in project kickoff meetings, planning sessions, and steering committee meetings, either on-site or remotely.
• Contribute to pre-sales activities including client presentations, services planning, proposal development, and work plan creation.
• Lead the review and approval process for scoping, planning, cost estimation, and pricing of consulting engagements.
• Provide guidance and support to team members by sharing best practices and subject matter expertise to help ensure projects are delivered on time and within budget.

Knowledge, Skills & Abilities

• Strong presentation skills, with the ability to confidently engage clients in both in-person and remote sales meetings.
• Effective communicator across all levels, including customers, consultants, executives, and internal teams.
• Exceptional organizational, time management, and project sponsorship skills.
• Capable of managing high-level P&L performance across multiple states, while maintaining attention to detail on specific projects as needed.
• Analytical thinker, able to assess customer challenges and recommend strategic improvements.
• Willingness to occasionally work at client sites.
• Willingness and ability to travel up to 50% based on business needs.

Qualifications

• 8+ years of relevant experience with a proven track record of success.
• 3+ years of industry-specific or specialized experience.
• Bachelor’s degree or equivalent practical experience.

About Epicor

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement