Consultant Job

Role Purpose

Key Accountabilities & Activities

• ERP Business Analysis & Requirements Management

• Gather, analyze, and document business requirements related to ERP systems and associated business processes.
• Prepare business requirements documents (BRDs), functional specifications, and process flows.
• Collaborate with stakeholders to ensure business requirements are accurately translated into system capabilities.

• ERP Solution Development & Enhancement

• Support the implementation, enhancement, and optimization of ERP modules and business applications.
• Analyze enhancement requests and recommend solutions aligned with business objectives and best practices.
• Participate in testing, validation, and deployment activities for ERP enhancements.

• Business Process Improvement & Digital Transformation

• Identify opportunities to improve business processes through ERP capabilities and automation.
• Support digital transformation initiatives by enabling process optimization and system integration.
• Contribute to business process standardization initiatives across corporate functions.

• Internal Systems Integration & Support

• Support integration activities between ERP and internal corporate systems.
• Coordinate with technical teams to ensure effective system interoperability and data consistency.
• Assist in troubleshooting and resolving system-related issues affecting business operations.

• Reporting & Analytics Support

• Support the preparation of management reports, dashboards, and business analytics related to ERP operations.
• Analyze operational data to provide insights that support business decisions and process improvements.
• Ensure reporting requirements are aligned with business and management expectations.

• Stakeholder & Vendor Management

• Collaborate with business units, technical teams, and external vendors to support ERP initiatives.
• Participate in vendor discussions, solution evaluations, and service delivery monitoring activities.
• Support stakeholder communication and change management activities.

• Governance, Controls & Compliance

• Ensure business rules, controls, and governance requirements are properly implemented within ERP systems.
• Support compliance with organizational policies, standards, and operational procedures.
• Contribute to maintaining system integrity, auditability, and operational controls.

• Policies, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
• Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
• Information Security
• Comply with all relevant information Security practices and standards to ensure data integrity and confidentiality

Academic And Professional Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Industrial Engineering, or a related field.
• Professional certifications in ERP platforms, business analysis, or project management are considered an advantage.

Years And Nature Of Experience

• 4–6 years of experience in ERP systems, business analysis, digital transformation initiatives, or enterprise application management, with exposure to process improvement and business systems implementation.