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indeed

Consultant

Amadeus
Dubai, UAE
Full-time
Onsite
Discovered 2 days ago
ConsultingAirline operationsAirline operational performance improvementFlight operationsGround operationsDisruption management

Full Job Posting

Role overview

Consultant in Amadeus Business Consulting, a global unit within GSS – Global Accounts & Strategic Sales in the Amadeus Travel Unit.

The consulting hubs are based in Dubai and Madrid; the role requires around 50% international travel.

The team provides business consulting and transformation services to the travel industry.

Main responsibilities

  • Deliver customer consulting services with clear outcomes and governance, meeting agreed scope, budget, and timelines.
  • Translate customer needs into value propositions, business cases, and consulting-led engagement approaches for internal commercial, customer success, pre-sales, and strategy teams.
  • Advise senior and executive customer stakeholders on transformation decisions and strengthen strategic relationships.
  • Contribute to practice development, reusable assets and playbooks, service incubation, and value assessment methods.
  • Develop and share expertise in travel domains and Amadeus solutions to improve adoption, readiness, and value realization.
  • Support airline operations transformation using digital technologies, analytics, automation, and AI-enabled decision support.

Requirements

  • Relevant academic qualifications in Business, Management, Finance, or a related field, and/or equivalent professional experience.
  • Experience in consulting, strategy, business planning, financial management, or related business functions.
  • Direct airline experience or aviation consulting across several airline business domains.
  • Strong competency in airline and airport operations, including flight and ground operations, disruption management, and operational performance improvement.
  • Familiarity with irregular operations management and KPIs such as on-time performance, aircraft utilisation, turnaround efficiency, and schedule adherence.
  • Good understanding of the Amadeus portfolio, particularly Operations solutions (DCS, CM, FM, OPR, DT ER), and affinity with travel technology.
  • Strong communication and stakeholder management skills; able to work effectively in an international environment.

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