Consultant
Role Overview
Consultant in Amadeus Business Consulting, a global unit within GSS – Global Accounts & Strategic Sales in the Amadeus Travel Unit.
The consulting hubs are based in Dubai and Madrid; the role requires around 50% international travel.
The team provides business consulting and transformation services to the travel industry.
Key Skills for This Role
Full Job Posting
Role overview
Consultant in Amadeus Business Consulting, a global unit within GSS – Global Accounts & Strategic Sales in the Amadeus Travel Unit.
The consulting hubs are based in Dubai and Madrid; the role requires around 50% international travel.
The team provides business consulting and transformation services to the travel industry.
Main responsibilities
- Deliver customer consulting services with clear outcomes and governance, meeting agreed scope, budget, and timelines.
- Translate customer needs into value propositions, business cases, and consulting-led engagement approaches for internal commercial, customer success, pre-sales, and strategy teams.
- Advise senior and executive customer stakeholders on transformation decisions and strengthen strategic relationships.
- Contribute to practice development, reusable assets and playbooks, service incubation, and value assessment methods.
- Develop and share expertise in travel domains and Amadeus solutions to improve adoption, readiness, and value realization.
- Support airline operations transformation using digital technologies, analytics, automation, and AI-enabled decision support.
Requirements
- Relevant academic qualifications in Business, Management, Finance, or a related field, and/or equivalent professional experience.
- Experience in consulting, strategy, business planning, financial management, or related business functions.
- Direct airline experience or aviation consulting across several airline business domains.
- Strong competency in airline and airport operations, including flight and ground operations, disruption management, and operational performance improvement.
- Familiarity with irregular operations management and KPIs such as on-time performance, aircraft utilisation, turnaround efficiency, and schedule adherence.
- Good understanding of the Amadeus portfolio, particularly Operations solutions (DCS, CM, FM, OPR, DT ER), and affinity with travel technology.
- Strong communication and stakeholder management skills; able to work effectively in an international environment.
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