Connection Coordinator
Role Overview
Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category.
This includes services of 1 to 4 properties or power requirements up to 69kVA.
You will provide a focal contact for Connection Services customers who operate within the UK Power Networks footprint.
You will provide quotations, booking site visits, taking payment, raising MPAN numbers and co-ordinating the execution of the work programming.
This will require the post holder to be the main contact for a customer and to take them through each stage of the job, for which they will have full accountability.
Full Job Posting
Desirable
Minimum of a C&G 2339 but not essential
Health & Safety Responsibilities:
- Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
- Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.
- If in doubt ask!
- We’re committed to creating an inclusive workplace where everyone feels welcome, valued and able to be themselves. We encourage applications from people of all backgrounds, experiences and perspectives. If you meet the essential criteria and believe your skills, experience or transferable strengths could make you a great fit for the role, we’d love to hear from you. If you need any adjustments or support during the recruitment process, please let us know and we’ll be happy to help.
- If you have any queries in connection to this vacancy or your application, please contact us at [email protected] quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
About UK Power Networks
UK Power Networks is a privately owned electricity distribution network operator serving homes and businesses across London and southeast England.
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