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Concierge Officer

The Lottery Corporation
Sydney, AUS
Part-time
Junior · 2–3 years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

What you’ll do

  • Deliver a five-star workplace experience by welcoming team members and visitors and providing exceptional customer service.
  • Support the smooth day-to-day operation of the office, including access passes, lockers, visitor management and workplace enquiries.
  • Coordinate meeting rooms, catering, workplace events and technology support to ensure a seamless employee experience.
  • Partner with Property, Building Management, Security and Technology teams to maintain a safe, secure and well-presented workplace.
  • Act as a workplace concierge, providing information, managing feedback, coordinating mail and couriers, and identifying opportunities to enhance the employee experience.

What you’ll bring

  • Two to three years’ experience in reception, concierge, hospitality or tourism, with a demonstrated commitment to exceptional customer service.
  • Experience in a professional office or corporate environment is desirable.
  • Ability to complete mandatory emergency warden training and undertake Emergency Warden duties for the Sydney workplace.
  • Ability to undertake First Aid Officer duties for the Sydney workplace. First aid certification is not required at commencement.
  • What you’ll get
  • Not only will you receive an awesome candidate experience from our caring Talent team, but you’ll get a genuine feel for who we are and what it’s like to be part of our team.
  • The benefits of working with The Lottery Corporation are pretty good. Just to name a few:
  • Balance work and life with our ‘flex for great outcomes’ approach – hybrid working, plus a range of generous leave options.
  • Reward and recognition programs at all levels. Your hard work won’t go unnoticed.
  • Ignite your potential with our dedicated learning and development platform to support your bright future.
  • We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here!
  • A true sense of belonging. We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations.
  • Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities.
  • If this role is of interest to you and you’re ready to spark possibilities with The Lottery Corporation, but don’t feel that your experience aligns 100%, we would still love to hear from you and encourage you to apply.
  • We’re committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you.
  • We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present.
  • Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.

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