Concierge/Front Desk
Role Overview
Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
$17.00 - $18.00 per hour
Responsibilities and Duties
Answers and screens all incoming calls in a courteous and professional manner
Receives and processes mail for the community
Maintains and updates log of emergency phone numbers and resident emergency face sheets
Monitors security alarms, resident emergency call system, and front door security
Orders and maintains appropriate office supplies
Assists the Business Operations Director in administrative tasks as assigned
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned
Physical Abilities
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Monarch/Brandywine:
Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Additional Benefits for Full-time Team Members:
Paid Time Off (PTO)
Medical Coverage
Health Advocacy
Dental Coverage
Vision Coverage
Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
Voluntary Life
Flexible Spending Account
401(k) Retirement and Matching
Employee Assistance Program
Free Parking
Supportive Leadership
Referral Bonuses
And More!
Key Skills for This Role
Full Job Posting
Job Overview
Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
$17.00 - $18.00 per hour
Responsibilities and Duties
Answers and screens all incoming calls in a courteous and professional manner
Receives and processes mail for the community
Maintains and updates log of emergency phone numbers and resident emergency face sheets
Monitors security alarms, resident emergency call system, and front door security
Orders and maintains appropriate office supplies
Assists the Business Operations Director in administrative tasks as assigned
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned
Physical Abilities
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Monarch/Brandywine:
Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Additional Benefits for Full-time Team Members:
Paid Time Off (PTO)
Medical Coverage
Health Advocacy
Dental Coverage
Vision Coverage
Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
Voluntary Life
Flexible Spending Account
401(k) Retirement and Matching
Employee Assistance Program
Free Parking
Supportive Leadership
Referral Bonuses
And More!
Qualifications
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
- Benefits Offered (Per Diem Employees):
- Flexible Schedule
- On the job training
- Free Parking
- Equal Opportunity Statement:
- Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
- We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- At Brandywine Governor's Crossing, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer spacious Assisted Living, and Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.
About Monarch Communities
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