Computer and Virtualization Engineer

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Infrastructure & Virtualization Management

• Install, configure, and troubleshoot VMware ESXi hypervisor environments.
• Monitor and optimize infrastructure performance using VMware vRealize Suite (vROps).
• Develop and execute upgrade and improvement plans for virtual environments to ensure compatibility, performance, and security compliance.
• Perform capacity planning and proactively address infrastructure gaps.

System Administration

• Manage and maintain Microsoft Windows Server environments (2016 and above) to ensure stability and optimal performance.
• Plan and execute system upgrades, migrations, patches, and troubleshooting activities.
• Identify, analyze, and resolve system issues, ensuring ownership through to closure.

SCCM & Endpoint Management

• Design, create, and deploy applications, packages, and task sequences using Microsoft SCCM.
• Automate software delivery and patch management across enterprise endpoints.
• Execute security updates for servers and endpoints to enhance system security and reduce operational risks.

Monitoring, Reporting & Optimization

• Continuously review operational processes using monitoring tools, reports, logs, and change management systems.
• Provide actionable recommendations to improve performance, reliability, and operational efficiency.
• Utilize automation tools to streamline routine tasks and improve service delivery.

Documentation & Compliance

• Develop and maintain detailed documentation for SCCM operations and virtual environments.
• Support regulatory audits, internal compliance reviews, and IT asset lifecycle management (including decommissioning).
• Ensure adherence to standardized operational procedures and best practices.

Vendor Management & Support

• Coordinate with vendors such as VMware and Microsoft for issue resolution and escalations.
• Open and manage support cases, ensuring timely resolution of production issues.

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• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience with VMware ESXi, vCenter, and vRealize Suite.
• Strong expertise in Microsoft SCCM (Configuration Manager).
• Hands-on experience with Windows Server 2016 and above.
• Solid understanding of virtualization, system performance tuning, and infrastructure monitoring.

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• Experience with automation tools and scripting (PowerShell preferred).
• Knowledge of ITIL processes and change management frameworks.
• Strong documentation and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.

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• Problem-solving and troubleshooting
• Attention to detail
• Effective communication and coordination
• Proactive and ownership-driven mindset