Computational Research Support Analyst

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The Yale Center for Research Computing (YCRC) seeks a Computational Research Support Analyst to join the Center’s interdisciplinary Research Support group to support Yale’s Science Research Software Core (SRSC).

The SRSC was created to address the growing need for advanced analytical and experimental research software.

It provides faculty, postdoctoral researchers, and graduate students with affordable access to more than 50 specialized and widely used applications in the physical sciences and engineering — including Comsol, Ansys, Autodesk, and Mathematica.

The analyst’s responsibilities will include:

• Advising researchers on tool selection and applicability to their scientific problems
• Advising the YCRC on adoption of new software tools
• Managing vendor relationships, including understanding capabilities, licensing models, training/education opportunities.
• Installing, distributing, and tracking versions of SRSC software packages
• Supporting software packages on YCRC’s HPC clusters, where applicable
• Troubleshooting installation and usage problems
• Creating and maintaining user documentation
• Conducting outreach to Yale’s research community

The position requires excellent organization, communication skills, a service-oriented mindset, and the ability to work within a team while managing many simultaneous projects.

The YCRC supports the entire University. Its research support team consists of approximately 10 PhD scientists who assist Yale researchers with all aspects of research computing, including Yale’s High Performance Computing (HPC) clusters with more than 40,000 cores, multiple petabytes of high-performance storage, and technologies for computational science and the analysis, sharing, and management of large-scale research data. This position will join that team while focusing on the SRSC’s mission.

The successful candidate will report to the Center’s Research Support Team Lead.The Yale Center for Research Computing is a core facility of the Provost’s Office governed jointly by the Vice Provost for Research and the University Vice President for Technology and Campus Services.

Extensive ability working in Linux environment.

Mastery of programming in at least one language such as Python or C.

Knowledge of software building and installation: e.g. make, autoconf, etc.

Self-starter.

Demonstrated ability to juggle multiple projects/collaborations simultaneously.

Excellent written and oral communications skills.

1.Demonstrated experience with commercial scientific and engineering software such as COMSOL, Ansys, Autodesk, or Mathematica

2.Experience with high-performance computing in a Linux environment

3.Familiarity with software licensing models and license management for commercial packages

4.Demonstrated ability to provide high-quality user support to researchers

5.Experience developing user documentation, training materials, or community outreach

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.

All offers are contingent upon the successful completion of the background check.

For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Certain positions have associated health requirements based on specific job responsibilities.

These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position.

Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

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