Complex Corporate Account Lead

Work with large and complex commercial insurance cases, shaping solutions for high value clients

Use your technical expertise to influence, coach and support others across NFU Mutual

Full time role with 60% homeworking, based in Stratford upon Avon

As a Complex Corporate Account Lead at NFU Mutual, you will play a key role in delivering tailored insurance solutions for large, complex and multi class commercial clients. You will work closely with Agents and insurance partners to secure the right cover, negotiate terms and ensure each case is handled to the highest technical and service standards.

You will be part of a specialist mid corporate team handling higher value and more complex risks. The role combines direct ownership of complex cases with wider technical contribution, supporting referrals, decision making and market engagement across the team.

Alongside case work, you will provide expert guidance, coaching and mentoring to colleagues, contributing to training activity and helping to raise technical capability and service quality. There are opportunities to get involved in wider initiatives and projects supporting the growth of NFU Mutual’s commercial insurance proposition.

This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the FCA Handbook .

You are an experienced commercial insurance professional with strong technical credibility and the confidence to lead complex discussions. You bring sound judgement, a collaborative approach and a clear focus on quality and customer outcomes.

Extensive experience of the commercial insurance market within an insurer or broker environment

Proven expertise in handling large, complex or multi class insurance risks, including placement and negotiation

Strong stakeholder management skills, working effectively with Agents, insurers and internal teams

Experience of providing technical guidance, coaching or mentoring to support others

A thorough understanding of compliance requirements, limits of authority and quality standards

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

The recruiter for this vacancy is Simon Homer

The hiring manager is Jimmy Southall