Community Manager

Role Overview

Essential Job Functions

• Hire, train, evaluate, and lead office and maintenance staff.
• Oversee leasing, marketing, recertifications, and administrative functions.
• Manage accounts payable, accounts receivable, rent collection, and delinquency management.
• Build resident relationships and handle tenant-landlord relations and conflict resolution.
• Maintain compliance with HDC, HCR, HUD, LIHTC, and other affordable housing programs.
• Supervise property maintenance and ensure timely, high-quality service.
• Develop and manage property financial budgets.
• Prepare performance reports and identify improvement opportunities.
• Complete special projects that enhance the communities and operational success.

Qualifications

• At least 3 years of property management experience.
• Expertise in affordable housing programs, including Project-Based Section 8 and LIHTC.
• A leasing license or the ability to obtain one within 120 days of hire.
• Strong financial acumen, including budget management and accounting principles.
• Experience with RealPage, OneSite, Yardi, JD Edwards, or similar software.
• Proven leadership skills with direct supervisory experience.
• Ability to maintain confidentiality and navigate sensitive issues professionally.
• Accountability, reliability, attention to detail, collaboration, empathy, and resident-centered communication.

Compensation

• Anticipated salary is $76,000 per year.
• The role includes an annual performance bonus.
• The position is exempt and ineligible for overtime pay.

Benefits

• Benefits include paid time off, medical, vision, dental, life insurance, an Employee Assistance Program, 401(k), FSA, HSA, paid leave, and disability programs.
• Additional offerings include mental health resources, fertility benefits, volunteer time, charitable donation matching, training, tuition reimbursement, certification reimbursement, and internal advancement opportunities.

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