Community Care Supervisor - 14 Month Contract
Role Overview
The Client Care Supervisor manages the overall functioning of Personal and Home Support Services.
Key Skills for This Role
Full Job Posting
Hours and contract
- Monday to Friday, 8:30 a.m. to 4:30 p.m.
- 14-month contract position with an as-soon-as-possible start date.
Service area and travel
- Position serves the north service area: Newmarket, Keswick, Sutton, and Pefferlaw.
- Frequent travel is required within the service area and to the Aurora head office.
Position summary
The Client Care Supervisor manages the overall functioning of Personal and Home Support Services.
Responsibilities
- Communicate with clients, families, case managers, and staff regarding schedules, care-plan goals, and service delivery.
- Adhere to organizational policies and procedures.
- Participate in an on-call rotation.
- Monitor, train, and assist Personal Support Workers delivering personal support and homemaking services.
- Complete initial and ongoing assessments of new clients.
- Promote organizational services in the community.
Qualifications
- Bachelor's degree in Registered Nursing or Registered Practical Nurse qualification.
- Be registered and in good standing with the College of Nurses of Ontario.
- Two years of management experience in a multidisciplinary, culturally diverse home health care environment.
- Knowledge and experience with CCAC.
- Own transportation and a valid driver's licence.
- Ability to travel frequently within the service area and to the Newmarket office.
Ideal skill sets
- Detail-oriented with the ability to work independently.
- Knowledge of Microsoft Office, Excel, Word, and PowerPoint.
- Strong leadership, relationship-building, and supervisory skills.
- Commitment to customer service and client care.
- Organization, time management, facilitation, negotiation, problem-solving, planning, and prioritization skills.
Pay
- Pay range is $62,000.00 to $68,500.00 per year.
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