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Community Association Manager
Associa
Cincinnati, USA
Full-time
Entry
Hybrid
Discovered 3 weeks ago
Microsoft Office
Key Skills for This Role
Microsoft Office
Full Job Posting
Location
- Cincinnati, OH, USA
- Are you ready to bring your leadership, customer service, and organizational skills to a role that truly makes an impact? Associa is looking for a dedicated Community Association Manager (CAM) to join our team. In this role, you'll collaborate with homeowners, board members, vendors, and fellow Associa team members to help our communities thrive.
- This is an exciting opportunity for someone who enjoys dynamic, relationship-driven work and is passionate about creating strong, vibrant community experiences.
- What You’ll Love About Working With Us
- At Associa, we believe in investing in our people. In addition to a competitive salary and core benefits package, we offer a suite of professional perks designed to support your success and well-being:
- Flexible hybrid work schedule – work from home with only one required in-office day per week (unless there’s a special event or meeting)
- Robust benefits including medical, dental, vision, 401k, and disability insurance
- Company-paid continuing education and certifications: CMCA, AMS, PCAM
- Paid membership to CAI (Community Associations Institute)
- Work-life balance is a top priority—we support sustainable workloads and healthy boundaries, we also compensate you for board meetings that occur outside normal business hours.
- Work essentials provided: company laptop, work phone, and mileage reimbursement
- Recognized as a Great Place to Work for 6 consecutive years and named one of the Best and Brightest Companies to Work For in multiple markets
- What You’ll Be Doing
- As a Community Association Manager, you’ll play a key role in the success of our client communities by:
- Serving as the primary liaison between the HOA Board of Directors, homeowners, and vendors
- Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed
- Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents
- Reviewing and summarizing monthly financials for the Board of Directors
- Advising boards and committees on capital improvements, maintenance planning, and community operations to ensure long-term success
Requirements
- What You Bring to the Role
- Required Qualifications:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in community management, customer service, hospitality, or a related industry
- Strong written communication skills, including grammar, structure, punctuation, and spelling
- Proven ability to deliver excellent customer service and effectively resolve conflicts
- Comfortable working independently and collaboratively in team settings
- Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines
- Professional and clear communication skills across phone, email, and in-person interactions
- Preferred Qualifications:
- CMCA (Certified Manager of Community Associations) designation
- Completion of the M-100: The Essentials of Community Association Management course through CAI
- Experience managing an HOA portfolio or working as an onsite community manager
- Familiarity with HOA operations, board governance, and vendor coordination
About Associa
Real Estate15000 employeesFounded 1979
Provider of community association and property management services.
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