Communications Specialist

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident in being their most authentic selves. We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse – in identity, experience and perspective.

The Communications & Marketing Strategist provides communications planning, content strategy, storytelling, stakeholder communications, and channel coordination to strengthen Distress Centre Calgary’s (DCC) visibility, engagement, reputation, and mission support. Reporting to the Senior Communications & Marketing Manager, you’ll work closely with Fund Development, People & Culture, and program teams to bring DCC’s story to life.

This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.

Develop editorial strategy, content and campaign planning to build awareness and understanding of DCC's programs and community impact, including coordinating photography and video.

Create and manage editorial content across channels to support fundraising and donor engagement.

Plan and execute internal communications, templates and guides to strengthen organizational alignment and consistency with the DCC brand.

Support media relations and stakeholder communications, including briefing materials, backgrounders, press releases and opinion pieces.

Analyze and report on marketing and communications performance, and advise on trends and opportunities to drive continuous improvement.

Bachelor's degree in Communications, Marketing, Journalism or a related field; an equivalent combination of education and experience will be considered.

5 to 8 years of experience, including: developing and executing content marketing plans and campaigns creating media releases, information packages and backgrounders supporting fundraising and donor engagement campaigns publishing content across web, video and social media monitoring and analyzing campaign performance across digital channels.

developing and executing content marketing plans and campaigns

creating media releases, information packages and backgrounders

supporting fundraising and donor engagement campaigns

publishing content across web, video and social media

monitoring and analyzing campaign performance across digital channels.

Strong interpersonal and relationship-building skills; success in this role depends on effective collaboration across teams.

Knowledge of ethical storytelling principles and ethical use of Artificial Intelligence.

Proven interpersonal and cultural competency skills to work effectively and respectfully with people from diverse backgrounds and lived experiences.