Communications & Brand Manager

Role overview

Working pattern

• Monday to Friday.

Responsibilities

• Deliver communications and brand strategy, own the communications plan and calendar, and keep activity coordinated across the business.
• Maintain consistent messaging, tone of voice and visual identity; work with stakeholders to shape messages, audiences and channels.
• Find and develop stories about people, chefs, expertise, partnerships, impact and business success.
• Create, edit, format and publish leadership communications, newsletters, presentations, website content, campaigns and social media.
• Lead day-to-day internal communications and support leadership communications, business updates, campaigns and change communications.
• Develop external PR opportunities and manage the PR and communications agency relationship and spokespeople.
• Support reputation and issues management; identify awards and recognition opportunities.
• Manage website and corporate social channels, using digital and social insight to assess performance.
• Manage projects from brief to delivery, coordinating stakeholders, agencies, suppliers, approvals and budgets; align activity with Elior Group priorities.

Experience and skills

• Experience in communications, brand, PR or content-focused work, ideally in a fast-paced organisation.
• Excellent written and verbal communication; ability to write, edit, format and publish engaging content for varied audiences.
• Strong storytelling, tone-of-voice awareness and attention to detail; confidence acting as a brand guardian.
• Experience managing digital and social channels and using data and insight to improve performance.
• Strong stakeholder management and confidence working with senior leaders and colleagues across a large organisation.
• Experience with agencies, suppliers or external partners, including briefing and management.
• Excellent organisation and ability to manage multiple projects, deadlines and priorities; proactive, creative and practical approach.
• Genuine interest in brands, people and organisational culture.

Benefits

• Benefits include free lunches, flexible and part-time working opportunities, private healthcare, 33 days’ holiday with an option to buy up to 10 more days, and a bonus package up to 15%.
• Other stated benefits include enhanced leave policies, paid volunteering, training and career development, pension, life assurance and financial wellbeing support.
• Elior Spark includes virtual GP access, mental health support, counselling, therapy, physiotherapy, second medical opinions, fitness resources and wellbeing guidance.

About Elior