Communications and Network Administrator

Primary Duties & Responsibilities

• Manages, monitors, and maintains network systems to ensure reliable connectivity, optimal performance, and uninterrupted access to digital resources across the university.
• Installs, configures, and troubleshoots network hardware and software to maintain smooth operations, minimize downtime, and quickly resolve technical issues.
• Administers and supports communication tools such as email servers, VoIP, and collaboration platforms to enable seamless, efficient communication for staff and students.
• Implements and maintains network security protocols, firewalls, and data protection measures to safeguard sensitive information and prevent unauthorized access.
• Monitors network traffic and system performance to proactively detect issues, prevent bottlenecks, and ensure continuous, high-quality connectivity.
• Maintains work relationships with vendors by evaluating and recommending solutions that support system upgrades, development, and ongoing maintenance.
• Coordinates with vendors and service providers for timely system enhancements, repairs, and technical support to ensure reliable and up-to-date infrastructure.
• Provides technical support and training to staff to improve user proficiency, reduce errors, and enable effective use of network and communication systems.
• Assists in planning and implementing network expansion, modernization, and cybersecurity initiatives to support institutional growth and strengthen IT infrastructure resilience.
• Maintains expertise in networking protocols, hardware configuration, and operating systems to optimize infrastructure performance, troubleshoot complex issues, and implement best practices.
• Keeps current with technical knowledge, business methodologies, and industry trends through courses, self-training, and professional development to enhance network administration capabilities.
• Maintains accurate network documentation and procedures to enhance troubleshooting efficiency and compliance readiness
• Support IT asset budgeting, procurement, and inventory control to ensure cost- effective resource management
• Performs all duties in a professional, component, and confidential manner.
• Performs all other related duties as required or assigned by the manager.