Communication Manager
Role Overview
The Executive and Internal Communications Manager for Global Markets will be a person with a passion for executive storytelling, employee engagement, and developing and executing integrated communications strategies for a newly formed, high-profile global function.
Reporting to the Senior Director of Global Markets Communications and collaborating closely with the regional executive communications team, this person will be a strategic contributor to the corporate communications team and a trusted partner to the Office of the EVP, Global Markets.
In this role, you will develop, execute and support external communication for the EVP, Global Markets, including developing thought leadership content and points-of-view, social media content, speaking engagements and supporting efforts driven by other communication practice areas, in order to establish the EVP as an authoritative voice for Equinix. You will partner across the corporate communications team to support a wide range of external communications activities such as media, analyst, investor relations, public policy, social media and other stakeholder activities.
Additionally, you will develop and execute internal communications strategies that build a shared identity and an inspiring employee experience for the Global Markets function, fostering a clear understanding of its purpose.
You will work across the organization to ensure we are driving strategic alignment between corporate, functional and regional priorities, shaping the Global Markets narrative, and creating a programmatic approach that delivers measurable impact.
Key Skills for This Role
Full Job Posting
Responsibilities
- Executive platform development & execution
- Elevate the voice of the EVP, Global Markets on specific topics aligned with Equinix’s strategy and the outcomes, value and innovation customers, partners and communities can create through Platform Equinix
- Develop points of view and create opportunities for the EVP to have a voice and future perspective on key topical issues
- Develop and evolve the EVP, Global Markets’ communication platform
- Partner closely with PR, AR, IR, Public Policy, Social and regional communications leaders across the Americas, EMEA and Asia-Pacific to drive external engagement opportunities across priority audiences and topics
- Oversee the EVP, Global Markets’ social media presence (LinkedIn). Develop SoMe strategy, create content and maintain a calendar in alignment with the overall social media strategy
- Develop external presentations and talking points for industry, customer, government and other key external events and stakeholder engagements
- Lead Internal Communications for the Global Markets Function
- Design, build and roll out creative employee communications programs that establish the identity of the newly formed Global Markets function and increase awareness, understanding, engagement and a deep emotional connection across a globally distributed employee base
- Be an expert storyteller and incredible writer who brings out the values of Equinix by developing compelling narratives and holistic campaigns that connect the Global Markets strategy to the day-to-day work of employees in every region
- Develop and execute Global Markets all-hands and leadership team communications, including presentation development, managing materials, logistics and coordination with speakers across time zones
- Develop messaging, including intranet articles, executive emails, briefing documents, talking points, video scripts and Q&A documents as needed
- Understand trends in internal communications tools, applications, channels, design and strategy
- Oversee the measurement of internal communication programs for Global Markets and develop recommendations to continually improve the quality and effectiveness of employee communications and engagement
- Support change management, crisis and M&A communications
- Achieve cross-functional alignment and execution
- Work collaboratively and cross functionally to ensure alignment and consistency between Global Markets priorities and corporate, regional and functional communications
- Actively engage with the Office of the EVP, the Global Markets leadership team, regional (Americas/EMEA/APAC) communications teams, HR, Marketing, Sales, Investor Relations and Public Policy
Qualifications
- Knowledge and Experience
- Proven years communications experience creating and implementing strategies and developing online content; ideally having worked with Fortune 500 B2B technology companies and supported C-suite or EVP-level executives
- Demonstrated excellence in strategic storytelling, writing/editing, project management, strategic planning and execution, executive coaching, event management, crisis management/communications, change management and multimedia communications
- Comfort translating complex business, financial and investment topics into clear, compelling narratives for both executive and employee audiences
- Experience managing content for web, video, social and print and development of content strategy
- Strong planning and project management skills and the ability to work well under pressure in a fast-paced environment
- Digital acumen and knowledge of digital communications trends and standards/designs/best practices including user experience for web, email, mobile and social media
- Experience with metrics gathering and reporting to measure communication performance, to optimize going forward and to understand audience behaviors
- Experience with visual design and layout and working with creative resources is a plus
- Crisis communications experience, as well as experience dealing with sensitive workforce and workplace issues
- Experience working across multiple regions and time zones and supporting a globally distributed executive and employee base
- Bachelor’s Degree in Marketing, Communications, Journalism, or related area preferred
- Strong understanding of key technology and communication tools, including PowerPoint, Microsoft Word, SharePoint, SmartSheets, and Populo, as well as a willingness and ability to quickly embrace new tools
- Skill and Attributes
- Bring innovative thinking, creative ideas, an external perspective, global and regional insights, diverse perspectives and higher-level awareness into everything you do
- A collaborative leader capable of building cross-functional relationships to drive change and influence business decisions
- Highly collaborative nature with experience working cross-functionally in a highly matrixed organization where you must partner, manage through influence, and set others up for success
- Passion for building process and structure to support a newly formed, high-growth function and optimizing execution of day-to-day operations and deliverables
- Exemplary written, verbal and presentation skills
- Demonstrated passion for building a strong internal culture
- Detail-oriented with ability to handle various tasks simultaneously under multiple deadlines
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
- Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
- We use artificial intelligence in our hiring process. Learn more here.
- This posting is a new position within our organization.
Preferred Qualifications
- Experience with visual design and layout and working with creative resources is a plus
- Bachelor’s Degree in Marketing, Communications, Journalism, or related area preferred
About Equinix
Global provider of data center colocation and interconnection services.
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