Collections Supervisor

Job description

Key Responsibilities

• Supervise the collections team and monitor daily performance.
• Track due and overdue invoices and establish collection priorities.
• Communicate directly with clients to follow up on outstanding payments and resolve payment-related issues.
• Develop collection plans and timelines, and monitor their execution.
• Prepare periodic management reports on accounts receivable, overdue balances, and collection rates.
• Coordinate with the Finance and Sales teams to resolve issues related to invoices and contracts.
• Follow up on the approval and payment of claims and project certificates with government entities in accordance with their procedures.
• Analyze the causes of payment delays and recommend practical measures to reduce bad debt.
• Ensure compliance with the company’s approved collection policies and procedures.
• Build and maintain strong relationships with client representatives to facilitate timely collections.
• Train, guide, and develop the collections team.

Qualifications and Experience

• 2-5 years of experience in supervising collection operations.
• Proven experience in managing accounts receivable.
• Demonstrated ability to collect payments from government entities in Saudi Arabia.
• Work Environment and Location
• This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic environment focused on digital transformation and operational efficiency.