Collections Officer
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Key skills for this role
About the Role
The role involves collecting outstanding payments, maintaining customer relationships, and requires strong communication skills in Arabic and English.
Key Skills for This Role
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Job Summary
We are looking for a motivated and results-oriented Collection Officer to join our team in Qatar.
The successful candidate will be responsible for collecting outstanding payments, maintaining customer relationships, and ensuring timely recovery of receivables.
Key Responsibilities
- Follow up with customers regarding overdue payments through calls, emails, and visits.
- Monitor outstanding accounts and maintain accurate collection records.
- Negotiate payment arrangements and settlement plans.
- Conduct customer visits for collection and account follow-up.
- Prepare collection reports and update management regularly.
- Coordinate with the Finance Department regarding customer balances.
- Investigate and resolve payment discrepancies.
- Ensure compliance with company policies and collection procedures.
- Escalate unresolved cases to management when necessary.
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