Cognitive AI Product Manager

The Cognitive AI Product Manager owns the vision, roadmap, and delivery outcomes for TASMU 2.0 Cognitive AI capabilities, ensuring they are delivered as scalable, secure, multi-tenant platform services consumed by ministries and gov entities. The role defines product strategy and success metrics, prioritizes features across vendor-delivered workstreams, and drives alignment across architecture, security, data governance, operations, and commercial stakeholders. The Product Manager shapes the service catalog experience, packaging (sandbox, managed, self-hosted), and lifecycle (launch, adoption, continuous improvement), ensuring the platform meets performance, compliance, and cost targets while improving developer and operator experience.

Duties and Responsibilities

• Define Cognitive AI product vision, value proposition, and multi-year roadmap aligned with TASMU 2.0 objectives.
• Translate stakeholder needs into epics/features/user stories with clear acceptance criteria and measurable outcomes.
• Own prioritization across core components: model inferencing service, RAG/KB, fine-tuning, MCP/agentic enablement, observability, analytics, multitenancy, and multicloud.
• Manage vendor delivery as product workstreams: scope control, dependencies, milestones, and evidence-based acceptance (KPIs/SLOs).
• Define service catalog offerings (SKUs/tiers), onboarding flows, pricing/chargeback inputs, and operational SLAs/OLAs.
• Drive governance with architects and security/privacy leads (policies, model approvals, data boundaries, exception handling).
• Establish product analytics and adoption tracking (PostHog): funnels, retention, developer productivity metrics, and customer satisfaction signals.
• Coordinate go-to-market/internal enablement: documentation, training materials, release notes, demos, and stakeholder communications.
• Lead launch readiness and continuous improvement: incident learnings, feedback loops, backlog grooming, and quarterly roadmap reviews.
• Ensure compliance with contract schedules: performance, security, support/maintenance obligations, and audit evidence requirements.

Skills & Abilities

• Strong product management capability for complex platform products (service catalog, APIs, multi-tenant services).
• Good understanding of AI platforms (inference, RAG, fine-tuning, guardrails, governance) and cloud-native delivery.
• Ability to define measurable KPIs/SLOs and manage delivery through acceptance criteria and outcomes.
• Excellent stakeholder management across technical, commercial, legal, security, and operations teams.
• Strong prioritization and decision-making under constraints; ability to manage dependencies across vendors.
• Clear communication and narrative-building for executive and technical audiences.