Cluster Assistant Sales Manager
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About the Role
Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques. Research the mar.
Key Skills for This Role
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Overview
Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel s clients are, how they normally arrive in the city, etc.
Go on sales trip to promote and solicit business for the hotel.
Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.
Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management.
Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Caf promotion, etc. to stimulate the Food & Beverage sales within the community.
Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers inquiries, requests and complaints.
Direct, supervise and administer all personnel within the Sales Department.
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