CloudOps Engineer IV

Role overview

Cloud infrastructure and delivery

• Build, operate, and troubleshoot production infrastructure across AWS and Azure; operate Kubernetes clusters and maintain Helm charts.
• Build GitOps deployment pipelines with Argo CD/Argo Workflows and configure rollouts and environment promotions.
• Maintain Terraform/OpenTofu infrastructure code and Jenkins CI/CD pipelines; support blue-green/canary delivery and automated rollback.
• Participate in on-call, respond to incidents, and contribute to capacity planning, cost optimization, and resilience improvements.

Reliability and collaboration

• Build and tune Datadog dashboards, monitors, and alerts; contribute to service SLIs/SLOs and track performance over time.
• Participate in incident postmortems and complete assigned remediation; collaborate with SRE and product engineering teams on troubleshooting and system design.
• Mentor less-experienced CloudOps engineers and maintain documentation, runbooks, and onboarding materials.

Required qualifications

• 10+ years in Cloud Operations, Site Reliability Engineering, DevOps, or Infrastructure Engineering.
• Hands-on experience with AWS; Kubernetes and Helm; Argo CD/Argo Workflows; Terraform/OpenTofu; Jenkins and Rancher; and Datadog or an equivalent observability platform.
• Experience participating in on-call rotations and responding to production incidents.
• Strong communication skills and ability to work effectively across teams.

Preferred qualifications

• Experience with payments, fuel/retail, loyalty platforms, or systems subject to PCI DSS or similar compliance obligations.
• Certifications such as CKA/CKAD, AWS Certified Solutions Architect Associate, Microsoft Certified Azure Administrator, or HashiCorp Terraform Associate.
• Messaging systems such as Kafka/SQS/SNS, multi-region/multi-AZ resilience patterns, and experience mentoring junior engineers or leading small technical initiatives.

Benefits and culture

• Benefits include competitive salary, market-competitive benefits, quarterly perks, and ample time off.
• Hybrid working arrangements may be available where appropriate; the description does not state a definitive workplace policy.
• Employees have access to continuous learning, professional certifications, and leadership development; the company describes a culture of inclusion, trust, curiosity, and diversity of thought.