Cloud & Platform Manager

The hands on Cloud & Platform Manager will lead our Azure based SaaS infrastructure and related platform operations.

This role oversees a multidisciplinary team spanning DevOps, SRE, Cloud, and Integration functions, along with external contractors for project based initiatives.

This role requires both leadership and technical depth, someone who can guide cloud architecture, improve operational maturity, and actively contribute.

• Lead and mature Azure cloud operations Apply strong Azure architecture, automation, and cost optimization skills to ensure a reliable, scalable, and secure SaaS platform.
• Develop and lead a high performing cloud team Use people leadership, prioritization, and delivery management skills to guide DevOps, SRE, Cloud, and Integration teams toward consistent execution.
• Advance reliability, automation, and security practices Strengthen Infrastructure as Code, CI/CD, observability, incident management, and cloud security to reduce risk and improve operational performance.

• Lead and coordinate a cross functional team
• Establish clear priorities, ownership, and delivery processes
• Manage contractor projects and performance
• Partner with product and development teams to align platform capabilities with business needs

• Own the reliability, scalability, and performance of Azure infrastructure
• Drive Infrastructure as Code and automation practices
• Support CI/CD pipelines and environment strategy
• Optimize cloud cost, usage, and architecture

• Implement and mature monitoring, logging, and alerting practices
• Manage and track SLAs/SLOs
• Lead incident response and continuous improvement efforts

• Employ cloud security best practices
• Support compliance initiatives (e.g., SOC 2, NIST, ISO, FedRAMP)
• Identify and mitigate operational and security risks

• Oversee platform integrations and system interoperability
• Ensure reliable data flow across internal and third party systems
• Assist in administrating the various tools and technologies that support our platform and development process (DevOps, CNAPP/CSPM, DAST/SAST, Observability Stack)