Clinical Manager
Role Overview
The Manager, Clinical MEA leads and develops the clinical team across the Middle East and Africa.
The role supports clinical excellence, customer confidence, and integration of Invisalign and iTero systems through education and relationship management.
Key Skills for This Role
Full Job Posting
Role overview
The Manager, Clinical MEA leads and develops the clinical team across the Middle East and Africa.
The role supports clinical excellence, customer confidence, and integration of Invisalign and iTero systems through education and relationship management.
Team leadership and development
- Manage and mentor clinical liaisons, clinical relations staff, and education specialists.
- Oversee onboarding, performance development, and succession planning.
- Align the team with EMEA clinical strategies and local commercial leaders; collaborate across functions to advance innovation, customer experience, and business targets.
Clinical education and collaboration
- Deliver and oversee clinical education for orthodontists and general practitioners.
- Support relationships with universities, external partners, and key opinion leaders.
- Ensure scientific accuracy and relevance of educational and promotional materials.
- Partner with Sales, Marketing, Customer Success, and regional and global clinical leaders on product adoption, best practices, and innovation.
Operations, compliance, and travel
- Monitor and report clinical KPIs, team impact, and strategic initiatives.
- Lead change management related to reporting lines, team structure, and role evolution.
- Ensure compliance with internal policies and regulatory standards; promote continuous improvement and clinical integrity.
- Co-travel with field clinical liaisons to coach them and the commercial team and gather customer insights.
Qualifications
- Degree in Dentistry.
- Typically, 6+ years of directly related people-management experience.
- Experience in clinical education, team management, and cross-functional collaboration.
- Fluency in English and Arabic.
Preferred qualifications
- Postgraduate education in Orthodontics or Healthcare Management is preferred.
- Preferred skills include strategic thinking, stakeholder management, communication, leadership presence, cross-functional and geographic effectiveness, data-driven decision-making, and process orientation.
About Align Technology
Medical device company designing and manufacturing Invisalign and iTero systems.
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