Clinical Care Partner

In this role, you will support customers with higher complexity needs while providing clinical guidance and capability uplift across Care Partnering teams.

Provide clinical leadership and escalation support for customers with complex, unstable or changing needs.

Support Care Partners to identify, assess and respond appropriately to clinical risk and deterioration.

Undertake clinical reviews and interventions to optimise customer outcomes.

Apply clinical judgement to support safe and timely decision making.

Support transitions of care, including hospital admissions, discharges and changes in customer needs.

Facilitate collaboration across Care Partnering, Service Delivery, Clinical Services and external healthcare providers.

Assist with clinical governance, risk management and quality improvement activities.

Contribute to workforce capability through coaching, mentoring and sharing clinical expertise.

Support proactive care planning and clinical oversight for higher-risk customer cohorts.

Ensure accurate documentation and appropriate use of clinical systems and escalation pathways.

You are a clinically experienced professional who enjoys improving customer outcomes, supporting others and working collaboratively within a multidisciplinary environment.

Tertiary qualifications in Nursing or Allied Health with current AHPRA registration where applicable.

Demonstrated 4+ years experience supporting older people in community, subacute or complex care settings.

Strong clinical assessment, reasoning and decision-making capability.

Experience managing customer risk and responding to clinical deterioration.

Ability to coach and support others to build confidence and capability.

Excellent communication and stakeholder engagement skills.

Experience working collaboratively across multidisciplinary teams.

Understanding and adhence to clinical governance, quality and risk frameworks.

Ability to manage competing priorities in a dynamic environment.

A customer-centred approach focused on safety, wellbeing and positive outcomes.

Additional Leave benefits including Community, Wellbeing & Deep Listening Leave

Flexible Work Options in line with company policy

Career development with full access to LinkedIn Learning & internal opportunities

Staff discounts across our insurance products as well as our travel and retail partners

Fitness Passport – discounted access to 1,500+ gyms & facilities

Novated Car Leasing options through our partners Maxxia or Flair Cars

14 weeks paid Parental Leave

Click APPLY or contact Pallvi at [email protected] for a confidential discussion.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan