Clinical Care Manager

Lead clinical quality, safety and continuous improvement

Mentor Registered Nurses and House Companions

Remain connected to residents through hands-on clinical leadership

NewDirection Care is seeking an experienced Registered Nurse to join our Bellmere residential care community as a Clinical Care Manager .

Working closely with the Professional Services Manager, you will provide clinical leadership and operational guidance to our Registered Nurses and House Companions. You will help ensure residents receive safe, individualised and high-quality care while supporting our vision of enabling each person to enjoy “as normal a life as possible.”

This is a hands-on leadership position for someone who can balance clinical governance, team development and quality improvement while remaining genuinely connected to residents, families and everyday care delivery.

As Clinical Care Manager, you will help coordinate and oversee the care provided across the community. You will guide team members, maintain strong clinical standards and support compliance with the Aged Care Quality Standards, NDIS Quality Standards and relevant professional and legislative requirements.

Your responsibilities will include:

Providing clinical leadership, direction and support to Registered Nurses and House Companions

Working with the Professional Services Manager to coordinate safe and consistent care

Supporting resident assessments, care planning, case conferencing and care-plan reviews

Ensuring clinical documentation remains accurate, current and compliant

Guiding the team in relation to AN-ACC documentation and processes

Overseeing medication-management practices, including Medication Advisory Committee meetings and RMMR outcomes

Supporting the management of complex clinical needs, including wound care, diabetes, behaviours, nutrition and hydration, pressure care and continence

Liaising with residents, families, medical practitioners, pharmacy and allied-health professionals

Supporting early and constructive resolution of clinical questions and concerns

Reviewing incidents, risks, quality indicators and clinical data

Participating in audits, accreditation activities and continuous-improvement initiatives

Supporting staffing, orientation, performance development and retention strategies

Coaching, mentoring and educating team members to strengthen clinical capability

Supporting graduate nurses and less-experienced employees

Providing after-hours support to the Registered Nurse team when required

The Clinical Care Manager may also work in a Registered Nurse capacity and provide direct clinical and personal care. This ensures leadership remains connected to residents, team members and the practical delivery of care.

You are an experienced and approachable clinical leader who builds confidence in others. You can maintain clear standards while creating a supportive environment where employees feel comfortable asking questions, raising concerns and developing their skills.

You will bring:

A Bachelor of Nursing

Current registration with AHPRA as a Registered Nurse

Infection Prevention and Control Lead course completion

A minimum of three years’ experience in a relevant supervisory or management position, preferably within aged care or community care

Knowledge of aged-care quality standards, accreditation processes and clinical governance

Experience coaching employees, promoting teamwork and addressing performance or people matters appropriately

A strong commitment to quality improvement and resident-centred care

Sound clinical judgement and experience supporting residents with complex care needs

Strong written communication, documentation and reporting skills

Confidence using electronic clinical and care-management systems

Current NDIS Worker Screening clearance

COVID-19 and annual influenza vaccinations in accordance with applicable requirements

At NewDirection Care, clinical care forms part of a broader commitment to each resident’s dignity, independence, preferences and emotional wellbeing.

This role provides the opportunity to:

Influence clinical quality and care delivery across the community

Develop and mentor nursing and care employees

Contribute to accreditation, governance and continuous improvement

Build meaningful relationships with residents and families

Help shape a positive, accountable and supportive workplace culture

Work within NewDirection Care’s distinctive MICRO TOWN® model

If you are an experienced Registered Nurse who combines strong clinical governance with compassionate, visible leadership, we would welcome your application.

Please submit your résumé and a cover letter outlining your clinical leadership and aged-care experience.

NewDirection Care values the different experiences, cultures and perspectives people bring to the workplace. We welcome applications from suitably qualified candidates from all backgrounds.