Clinical Assistant

Department: Health

Department Name: Health

Position Title: Clinical Assistant

The Monroe County Health Department is seeking a dependable,

detail-oriented Medical Assistant to support the Health Services

Division. This position will play a vital role in providing excellent

patient service and ensure efficient clinical operations through

patient registration, intake, billing, medical records management,

and clinic coordination.

The ideal candidate will possess strong communication and

organizational skills, medical office billing experience, and the

ability to work effectively in a fast-paced public health environment

serving diverse populations.

Essential Duties & Responsibilities

Patient Services & Front Desk Support

Greets patients and visitors in person and by telephone,

responding to inquiries and scheduling appointments

Prepares patient medical charts and intake packets

Maintains accurate patient records, including demographics,

insurance, and screening information

Verify immunization records through the Children and

Hoosier Immunization Registry Program (CHIRP) as

applicable and provides records to patients upon request

Medical Billing & Insurance Coordination

Prepare and submit insurance and Medicaid claims for

services rendered including partner claims rejected by

VaxCare

Ensure accurate patient insurance information is entered in

Follow up on denied or unpaid claims

Communicate with insurance providers and VaxCare

regarding billing issues and documentation needs

Clinical & Administrative Support

Assist with medical records requests, filing, data entry,

correspondence, faxing, copying, and mail distribution

Maintain accurate patient records and reports, including

daily service metrics and performance indicators

Reconcile daily collections, payments, insurance

submissions, and related reports

Support clinic opening and closing procedures, including

assisting with preparing patient rooms and supplies

Clean and sanitize exam rooms, waiting areas, and

equipment in accordance with OSHA standards

Stock clinic rooms, outreach sites, and mobile unit with

supplies and forms

Assist with inventory management for medications,

vaccines, and clinic supplies

Provide referrals to health insurance consumer assistance

programs and other agencies as needed

Qualifications: Certified Medical Assistant (CMA) certification

Medical office experience preferred and experience working

with Microsoft Office suite (Word, Excel, Access, and Outlook)

Experience with medical coding, insurance billing, Medicaid

claims, and claim denial management

Familiarity with state immunization registries and healthcare

billing systems preferred

Experience using general office equipment (fax machine,

copier, and scanner) is required

Monroe County Health Department,

email to: [email protected]

Or 119 West Seventh Street Bloomington, IN

47404

Monroe County and Circuit Court offices are open to the public Monday through Friday from

8:00 a.m. to 4:00 p.m., except holidays.

Monroe County is an Equal Opportunity Employer Federal Identification Number – 35-1732462