Clinical Application Coordinator

This position will oversee the development of interfaces and functionality between Indian Health Services (IHS)and Tribal data systems, and support practices in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the operating health care systems.

Essential Duties: Clinical Application Coordinator will be responsible for:

• Planning, implementing, and evaluating Clinical Information Technology software.

• Manages the customization of the site parameters and address integration issues with software packages

• Assists in the implantation of new software products obtained by the facility

• Assist in configuration, training, testing, and troubleshooting the PMS & EHR application within the Comprehensive Health Divisions

• Will assist with the identification and resolution of workflow gaps in documentation, assist with possible options for resolving issues, and communicate outcomes pertaining to the Comprehensive Health Division.

• Assist with the update/upgrade of related software/hardware obtained by the facility to stay current with functionality related to the RPMS/EHR platform

• Develop and maintain positive working relationships with practice users to ensure optimal utilization of clinical applications. Provide training on other applications for the Divisional departments and individuals as needed.

• Will work with departments on data collection for quality reports, presentations, memorandums, and letters as required.

• Coordinates and assesses current performance of the organization in specified clinical areas as related to the efficient RPMS/ EHR processes, which will affect quality of care and enhance revenue.

• Assist in the process improvement of the organization to assure quality health care and improved customer (internal and external) satisfaction.

• Supports the implementation, enhancements, and support of clinical systems required to meet all accrediting agencies and reporting requirements

• Supports the modification or creation of Electronic Health Records (E.H.R) templates (forms) to effectively collect data.

• Conduct testing, documentation of customer support, troubleshooting, and issue resolution related to the Electronic Medical Records (EMR) templates

• Adhere to all Tribal Personnel Policies and Procedures, Tribal Standard Operating Procedures, and Area and Program Strategic Plans and Policies

• Serves as a liaison between IT, Program Coordinators, and IHS

• Acquires a comprehensive knowledge of the software and provides training

• Coordinates efforts to correct deficiencies and errors that occur in the electronic health record

• Will work with other departments in the submission of reporting requirements.

• Retrieving and releasing medical records for physicians, quality reporting, or other grant-related requirements

• Planning, developing, maintaining, or operating a variety of health indexes or record systems to collect, classify, store, or analyze information

• Providing regular feedback to administrators on data systems optimization and how systems can support Integration initiatives

• Submitting data to the evaluation team regularly

• Administrative duties include: scheduling and organizing meetings; sending notifications to health care teams; providing programmatic updates; maintaining professional relationships with partner agencies; attending meetings

• Trains staff on other applications and provides updates for DENTRIX, KAREO, BEAR, and EHR/RPMS

• Perform special projects and other duties as needed for grant initiatives.