Clinic Manager

Overview

• *Walk-In Interview – Dubai*
• *Kaya Wellness & Longevity* is expanding its team in Dubai and is inviting qualified candidates to attend a *walk-in interview* for the following positions:
• 1. *Clinic Manager*
• 2. *Sales Manager*
• 3. *Client Coordinator*
• We are looking for experienced, professional, and customer-focused candidates who can contribute to the growth of a premium wellness, aesthetics, and longevity clinic.
• *Walk-In Interview Details*
• *Date:* Thursday
• *Time:* 11:00 AM – 4:00 PM
• *Location:* Kaya Wellness & Longevity –BurJuman Mall
• *City:* Dubai, UAE
• Candidates are kindly requested to bring an updated CV.
• *1.
• Clinic Manager*
• The Clinic Manager will be responsible for overseeing the day-to-day operations of the clinic, ensuring smooth workflow, excellent patient experience, team performance, and compliance with internal policies and healthcare standards.
• *Key Responsibilities:*
• Manage daily clinic operations and staff performance.
• Supervise front desk, nursing, customer service, and administrative teams.
• Ensure a premium patient journey from booking to follow-up.
• Monitor appointment scheduling, patient flow, and service efficiency.
• Coordinate with doctors, therapists, and department heads.
• Maintain clinic standards, hygiene, documentation, and operational protocols.
• Handle patient feedback, complaints, and service recovery professionally.
• Track clinic performance, revenue, bookings, and operational KPIs.
• Support management in business planning and process improvement.
• Ensure compliance with UAE healthcare regulations and clinic policies.
• *Requirements:*
• Previous experience as a Clinic Manager or Operations Manager in healthcare, aesthetics, dermatology, dental, or wellness clinics.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Strong understanding of patient experience and clinic operations.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of Dubai healthcare operations is preferred.
• Arabic and English communication skills are an advantage.
• *2.
• Sales Manager*
• The Sales Manager will be responsible for driving clinic revenue, managing sales performance, improving conversion rates, and supporting the growth of wellness, dermatology, aesthetics, and longevity services.
• *Key Responsibilities:*
• Develop and implement sales strategies to achieve monthly revenue targets.
• Manage leads, inquiries, consultations, and conversion performance.
• Train and support the team on sales scripts, service packages, and patient handling.
• Track sales pipeline, follow-ups, closing rates, and patient retention.
• Promote clinic services, packages, memberships, and treatment plans.
• Work closely with marketing to convert campaign leads into bookings.
• Identify opportunities for corporate partnerships and referral programs.
• Prepare sales reports and performance analysis for management.
• Ensure all sales communication remains ethical, professional, and patient-centered.
• Support upselling and cross-selling of clinic services.
• *Requirements:*
• Proven experience in sales management, preferably in healthcare, aesthetics, dermatology, wellness, beauty, or luxury services.
• Strong ability to convert leads into bookings and consultations.
• Excellent communication and negotiation skills.
• Target-driven mindset with strong reporting and follow-up skills.
• Experience managing a sales or client-facing team is preferred.
• Knowledge of CRM systems is an advantage.
• Arabic and English communication skills are preferred.
• Existing network in Dubai is an advantage.
• *3.
• Client Coordinator*
• The Client Coordinator will be responsible for managing client communication, appointment bookings, follow-ups, and ensuring every patient receives a smooth and professional experience.
• *Key Responsibilities:*
• Handle client inquiries through phone, WhatsApp, social media, and walk-ins.
• Schedule, confirm, and manage appointments.
• Follow up with leads, existing clients, and post-treatment patients.
• Explain clinic services, packages, and treatment options professionally.
• Coordinate between clients, doctors, nurses, and internal teams.
• Maintain accurate client records and booking details.
• Support sales conversion through professional follow-up.
• Ensure a welcoming and premium client experience.
• Manage reminders, cancellations, rescheduling, and patient feedback.
• Support front desk and administrative duties when needed.
• *Requirements:*
• Previous experience in client coordination, customer service, reception, telesales, or clinic administration.
• Experience in a clinic, aesthetics center, wellness center, or luxury service environment is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-focused attitude.
• Strong follow-up and organizational skills.
• Ability to handle clients with patience, confidence, and professionalism.
• Arabic and English communication skills are preferred.
• Knowledge of booking systems or CRM tools is an advantage.
• *General Requirements:*
• Based in Dubai or willing to work in Dubai.
• Professional attitude and strong work ethic.
• Excellent communication skills.
• Experience in healthcare, aesthetics, wellness, beauty, or luxury services is preferred.
• Ability to work in a premium client-facing environment.
• Immediate joiners are preferred.
• *Compensation & Benefits:*
• Competitive salary based on experience and role.
• Attractive incentive or commission structure where applicable.
• Professional and supportive working environment.
• Career growth opportunities within a growing clinic.
• Medical insurance as per UAE labor law.
• Annual leave as per UAE labor law.
• Visa support, if applicable.
• Training and development opportunities.
• Interested candidates are welcome to attend the walk-in interview with their updated CV.
• *Kaya Wellness & Longevity* is committed to delivering premium care across wellness, aesthetics, dermatology, and longevity medicine in Dubai.