Clinic Administrator

Camali Clinic is a multidisciplinary consultant-led outpatient mental health clinic located in Dubai, United Arab Emirates with two branches and a joint venture partnership.

The clinic provides high quality, evidence-based and compassionate care to children and adult who present with mental health difficulties.

We are seeking a highly organized and detail-oriented individual to join our team as an Admin Assistant.

The Admin Assistant plays a crucial role in facilitating communication between healthcare providers, patients, and insurance companies to ensure accurate and timely processing of insurance claims.

The successful candidate will have a solid understanding of Admin Taska, insurance procedures, excellent communication skills, and the ability to navigate complex insurance systems.

· Handle incoming patient calls and respond to inquiries promptly and professionally.

· Manage patient communication via phone and WhatsApp, ensuring timely and accurate responses.

· Process insurance pre-approvals and liaise with insurance companies as needed.

· Handle billing processes, including invoicing and payment follow-ups.

· Address patient inquiries and provide accurate information regarding services and appointments.

· Manage internal patient referrals and coordinate with relevant departments.

·

Maintain accurate records of all interactions and transactions.

·

Communicate with insurance companies to address claim-related issues.

·

Collaborate with clinicians to obtain necessary documentation for claim submission