Hair Transplant clinic Administrator
We are looking for a highly presentable and customer-focused Hair Transplant Clinic Administrator / Patient Coordinator with experience in hair restoration or hair transplant clinics.
Skills
About This Role
Job Summary
We are looking for a **highly presentable and customer-focused Hair Transplant Clinic Administrator / Patient Coordinator** with experience in **hair restoration or hair transplant clinics**.
The ideal candidate should have strong communication and convincing skills, capable of **handling patient inquiries, converting leads into consultations and procedures, and ensuring excellent patient experience throughout the treatment journey**.
Key Responsibilities
- Handle front desk and patient coordination activities professionally
- Attend inquiries through calls, WhatsApp, social media, and walk-ins
- Convert inquiries into consultations and treatment bookings
- Explain **hair transplant procedures, sessions, packages, and post-treatment care** confidently
- Follow up with potential patients and maintain conversion pipeline
- Coordinate consultation schedules and treatment appointments
- Build and maintain strong patient relationships to improve retention and referrals
- Support doctors and clinical team in smooth clinic operations
- Maintain patient records and ensure confidentiality
- Coordinate with marketing team regarding leads and customer follow-up
Requirements
- Minimum **2–5 years of experience** in **hair transplant / hair restoration / aesthetic clinic** environment
- Experience dealing with **hair transplant patients or hair restoration clinics** in UAE or home country
- **Very presentable and professional personality**
- Strong **sales, convincing and customer conversion skills**
- Excellent communication and interpersonal skills
- Knowledge of **hair transplant sessions, treatment process, and patient counselling**
- Ability to handle customer objections and close consultations effectively
• Language - Malayalam / Hindi
Pay: AED3,000.00 - AED5,000.00 per month
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