Client Visit Experience - Executive
Role Overview
JLL is looking for a highly professional and customer-focused Client Visit Experience Executive to manage end-to-end client visit experiences within a corporate workplace environment. The role will be responsible for coordinating executive visits, managing event logistics, ensuring floor readiness, engaging with stakeholders, and delivering an exceptional hospitality experience for clients, leadership teams, and visitors.
Key Skills for This Role
Full Job Posting
About the Role
JLL is looking for a highly professional and customer-focused Client Visit Experience Executive to manage end-to-end client visit experiences within a corporate workplace environment. The role will be responsible for coordinating executive visits, managing event logistics, ensuring floor readiness, engaging with stakeholders, and delivering an exceptional hospitality experience for clients, leadership teams, and visitors.
Key Responsibilities
- Manage and coordinate client visits, leadership visits, and executive walkthroughs.
- Ensure workplace and floor readiness prior to all client engagements and events.
- Coordinate with internal teams, vendors, reception, facilities, security, and catering teams to deliver seamless visitor experiences.
- Support planning and execution of corporate events, town halls, leadership meetings, and special visits.
- Act as the primary point of contact for visiting clients and stakeholders during scheduled visits.
- Conduct pre-event and post-event reviews to ensure service excellence.
- Maintain high standards of workplace presentation, hospitality, and customer service.
- Prepare visit itineraries, schedules, visitor reports, and event feedback summaries.
- Handle last-minute requests and operational challenges with professionalism and urgency.
- Build positive relationships with clients, business leaders, and internal stakeholders.
Qualifications
- Bachelor's Degree in Hospitality Management, Hotel Management, Event Management, or a related field.
- Minimum 2+ years of experience in Hospitality, Corporate Events, Client Experience, Workplace Experience, Guest Relations, or Front-of-House Operations.
- Experience managing corporate events, VIP visits, leadership visits, or client engagement programs.
- Strong exposure to client-facing roles and event coordination.
- Excellent verbal and written communication skills.
- Highly presentable, polished, and professional demeanor.
- Strong stakeholder management and relationship-building capabilities.
- Ability to manage multiple activities simultaneously in a fast-paced environment.
- Customer-centric mindset with exceptional attention to detail.
- Key Skills
- Client & Visitor Experience Management
- Corporate Event Coordination
- Stakeholder Management
- Workplace Hospitality
- Executive/VIP Visit Management
- Floor & Facility Readiness
- Communication & Presentation Skills
- Problem Solving & Multitasking
- On-site –Mumbai, MH, Pune, MH
- 48
- If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
- JLL Privacy Notice
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Experience
- Candidates from Hospitality, Workplace Experience, Corporate Offices, Business Parks, Premium Hotels, or Event Management backgrounds are preferred.
Preferred Candidate Profile
Strong exposure to client-facing roles and event coordination.
Excellent verbal and written communication skills.
Highly presentable, polished, and professional demeanor.
Strong stakeholder management and relationship-building capabilities.
Ability to manage multiple activities simultaneously in a fast-paced environment.
Customer-centric mindset with exceptional attention to detail.
Key Skills
Client & Visitor Experience Management
Corporate Event Coordination
Stakeholder Management
Workplace Hospitality
Executive/VIP Visit Management
Floor & Facility Readiness
Communication & Presentation Skills
Problem Solving & Multitasking
Location:
- On-site –Mumbai, MH, Pune, MH
- Scheduled Weekly Hours:
- 48
- If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
- JLL Privacy Notice
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Preferred Qualifications
- Candidates from Hospitality, Workplace Experience, Corporate Offices, Business Parks, Premium Hotels, or Event Management backgrounds are preferred.
- Preferred Candidate Profile
About JLL
JLL is a global commercial real estate and investment management company. It helps clients buy, build, occupy, manage and invest in office, industrial, hotel, residential, retail and data center properties.
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