Client Support Coordinator (CA, Fairfield, TSS Solano)

GENERAL PURPOSE

DISTINGUISHING CHARACTERISTICS

ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY)

• The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
• Assists assigned clients to identify and progress toward achievement of client chosen goal.
• Advocates for clients in all areas of treatment.
• Empowers clients in meeting their goals.
• Facilitates communication and cooperation among agencies.
• Participates in client medication support; coordinates communication between doctor, client and pharmacy.
• Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation.
• Provides “on-the-spot” support that is both helpful to the clients and consistent with the philosophy of the program.
• Carries a caseload of from 20 – 40 clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract.
• Attends to the safety, health, and wellbeing of clients.
• Writes Quarterly reports to provide necessary information to Regional Center point of contact for each client on caseload.
• Reviews and ensures timely completion of Special Incident Reports, as well as Mandated Reports.
• Complete paperwork as assigned in a timely manner and meets agency standard for billable units per month; ensure that all notes meet billing standards for content and configuration.
• Visits clients in home periodically to provide direction and support

Schedule

• Monday – Friday, 8:30 am - 5:00 pm

Compensation

• $23.00 - $24.41 per hour
• Interested? Join us at our open interviews on Wednesdays from 2-4PM,
• located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
• -or-
• CLICK HERE TO APPLY NOW!