Client Solution Manager - X

Role overview

What you will do

• Build long-term client relationships and act as a trusted consultant.
• Lead client education, conduct business reviews, and present performance analysis with actionable recommendations.
• Oversee campaign planning, onboarding, execution, and reporting; troubleshoot issues to support delivery and performance.
• Analyze campaign data, market trends, and client performance to find opportunities for upselling, cross-selling, and renewals.
• Coordinate with internal Sales, Analytics, and Creative teams and platform partners, bringing client feedback into strategies and offerings.

What we are looking for

• Bachelor’s degree or equivalent practical experience.
• Native or full professional fluency in Arabic, with excellent English communication and presentation skills.
• Strong analytical mindset, data-based problem-solving ability, curiosity about digital advertising, and willingness to learn.
• Proactive approach and ability to manage multiple tasks in a fast-paced environment.

Additional experience

• Two or more years in account management, performance marketing, or a client-facing digital advertising role.
• Hands-on experience managing and setting up awareness campaigns on digital advertising platforms.
• Performance-campaign experience on Meta, Google, or TikTok is a plus.
• Experience presenting to and negotiating with senior stakeholders is a plus.
• Experience with MMPs, CRM platforms, or e-commerce analytics is a plus.
• A record of meeting or exceeding revenue or retention targets is a plus; entrepreneurial experience is valued.

Why join Aleph

• Own a portfolio of high-potential advertisers and help shape their growth.
• Access workshops with current digital advertising insights and work in a dynamic, multicultural international team.
• Saudi Arabia is a growing digital advertising market, with advertiser demand across social, mobile, and e-commerce.
• The role offers a hybrid work model.

About Aleph