{bc}
Apply
oracle

Client Relationship Senior Associate US Pricing and Loyalty & Retention Team - Payment

JPMorgan Chase
Tempe, USA
Full-time
Senior
Onsite
Discovered 4 days ago

Full Job Posting

Job responsibilities

  • Conduct comprehensive pricing reviews and financial analysis to help clients optimize acquiring cost, promoting client satisfaction and retention
  • Partner with internal departments to ensure a high level of support for the client, including resolving software, hardware, pricing, contractual, risk, compliance, and regulatory inquiries
  • Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase
  • Diagnose client issues, providing solutions and resolving with urgency
  • Consult on merchant acquiring products and services, aligning solutions to clients’ needs
  • Protects the firm by following sound risk management protocols and adhering to regulatory requirements

Required qualifications, capabilities, and skills

  • Strong knowledge of the merchant services industry, products and services and diverse types of businesses, industries, markets, financial and economic concepts
  • Demonstrate ability to grow revenue and retain client relationships through effective use of relationship management and client consulting skills.
  • Strong analytical and problem-solving skills
  • Proven cross-functional partnership and resourcefulness to solve customer needs
  • Strong written, presentation, contract negotiation, organizational, and communication skills
  • Ability to understand client needs and deliver exceptional service
  • Flexibility to manage multiple tasks and priorities simultaneously
  • Proficient with MS Office Suite with a high emphasis in Excel and other business-related database programs, i.e., Salesforce
  • High Level of integrity and professionalism, and compliance with established controls and regulations

Preferred qualifications, capabilities, and skills

  • Bachelor's and Master's Degree
  • 5+ years payments industry or relevant experience

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at JPMorgan Chase

Relationship Banker - Scottsdale Market - Scottsdale, AZ

Scottsdale, USA

Discovered TodayFull-time

Software Engineer II - Fullstack (Java, React, AWS)

Mumbai, IND

Discovered TodayFull-time

J.P. Morgan Wealth Management - Private Client Investment Associate - Bloomfield Hills, MI

Bloomfield Hills, USA

Discovered TodayFull-time

Senior Associate, TPO Vendor Manager - Chase Travel

Plano, USA

Discovered TodayFull-time

Technology Support III - DevOps, SRE

Hyderabad, IND

Discovered TodayFull-time

Software Engineer [Multiple Positions Available]

Atlanta, USA

Discovered TodayFull-time

External Reporting Controller - Associate

Bengaluru, IND

Discovered TodayFull-time

Lead Software Engineer - Java Full Stack, React

Bengaluru, IND

Discovered TodayFull-time