Client Relationship Manager (CRM)
Role Overview
Client relationship role covering the real estate sales and post-sales lifecycle.
The posting states an experience range of 3–5 years.
Key Skills for This Role
Full Job Posting
Role overview
Client relationship role covering the real estate sales and post-sales lifecycle.
The posting states an experience range of 3–5 years.
Responsibilities
- Build lasting client relationships, provide support, and resolve inquiries throughout sales and post-sales.
- Track leads, manage property listings, and organize client and property data in CRM software.
- Coordinate transactions, payments, loan processing, and fit-outs with clients, vendors, and internal teams.
- Handle complaints and support property handovers, fit-outs, and after-sales services.
- Align CRM strategies with sales, marketing, and business teams; train staff on customer service standards.
Required skills and experience
- Strong verbal and written communication skills.
- Excellent task management, prioritization, and record-keeping abilities.
- Ability to analyze CRM data, identify trends, and generate customer experience insights.
- Familiarity with real estate, Microsoft Office, and other relevant tools.
- Prior real estate experience is preferred, particularly in post-sales or CRM roles.
- 3–5 years of experience.
Compensation and benefits
- Pay is stated as ₹30,000–₹50,000 per month.
- Provident Fund is listed as a benefit.
Workplace
- Work location is stated as in person.
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