Client Partner

Build and maintain trusted relationships with senior client stakeholders, understanding their ambitions and pain points, becoming their go-to partner for innovation and value creation.

Maintain expert knowledge of client industries, market trends, and competitive landscapes to proactively identify growth opportunities.

Bring fresh thinking, innovation and relevant market perspectives to client conversations.

Growth Leadership

Work with CCO and SMEs to develop and execute growth strategies across your portfolio

Build and manage qualified growth pipeline; take ownership of deal progression

Challenge assumptions and bring rigorous thinking to opportunity assessment

Identify whitespace opportunities and help shape demand

Think beyond immediate client requirements and anticipate emerging needs

Bring market, industry and customer experience insight into client conversations, connecting emerging needs to Merkle and dentsu capabilities.

Support the development of compelling growth stories and business cases

Manage your portfolio with clear accountability and judgement for revenue, growth outcomes and margin

Balance growth opportunity development with consistent delivery and client success

Work collaboratively with the CCO, finance and operations on commercial planning and forecasting

Demonstrate strong ownership mindset—treat client investment as if it were your own

Build, mentor and develop a high-performing team, creating opportunities for emerging talent and contributing to a collaborative growth culture.

Bring together the right people to solve client challenges; know when to leverage expertise from other areas of the business

Operate with humility and lead with confidence where you add value, support where others lead

12+ years’ experience in client or relationship-led growth leadership within consulting, technology, digital transformation, CX, marketing technology or agency environments.

Proven track record of building trusted, long-term client relationships that have resulted in substantial account growth and revenue expansion.

Credibility with director, executive and VP-level stakeholders, with the judgement to navigate complex stakeholder environments.

Strong understanding of technology-enabled business transformation and the modern marketing, data and customer experience landscape.

Demonstrable commercial acumen, ownership and experience leading multi-disciplinary teams and solutions.

Track record of bringing new solution approaches to market or innovating within major client relationships.

We are looking for someone who is naturally curious, opportunity-oriented and commercially sharp; someone who thrives in ambiguity, creates momentum, builds trust, challenges constructively and brings others with them. They should be credible with senior stakeholders, resilient in the face of setbacks and motivated by growth without losing sight of relationships, empathy and team development.

If you get genuine satisfaction from helping clients grow, solving complex challenges, creating value and winning together — and if you are energised by the prospect of developing talent as part of a collaborative growth team — this is the role for you.

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected] , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.