Client Partner - Commerce (Arabic Speaking) - Global Business Solutions - Dubai

Role overview

Responsibilities

• Own portfolio revenue targets, quarterly attainment, year-over-year growth, and share-of-wallet expansion.
• Develop annual and quarterly account plans; maintain in-market presence in KSA, ideally twice per month.
• Negotiate joint business plans, commercial deals, investment commitments, and incentive programs, supported by ROI cases and agreed outcomes.
• Manage account pacing, forecasts, and pipeline; address deceleration and competitive threats; grow always-on investment and seasonal campaigns.
• Lead full-funnel strategies across brand building, consideration, web and app conversion, catalog, and search.
• Drive adoption of Smart+, GenAI creative tools, and other priority solutions; run KPI-based alphas and betas and scale proven results.
• Advise clients using commercial KPIs, data, and market context; resolve catalog, tracking, and attribution issues with Solutions Engineering and Operations.
• Build C-suite relationships through business reviews, leadership sessions, and in-market visits.
• Bring TikTok-first creative strategy, creator partnerships, and branded content to clients; develop proof points and represent TikTok at industry events.
• Help shape MENA retail and e-commerce go-to-market frameworks and incentives; identify new brands, retail partners, and cross-border TikTok Shop opportunities.
• Report performance, forecasts, risks, and opportunities to regional leadership; share best practices and support junior colleagues.

Required qualifications

• Retail and e-commerce expertise from a brand, retailer, marketplace, platform, or agency, with knowledge of omnichannel models and commercial levers.
• Strong digital advertising knowledge spanning full-funnel planning, performance marketing, catalog, app and search advertising, measurement, and attribution.
• Experience in digital advertising, media, or client partnerships, or in retail marketing, e-commerce, or digital transformation.
• Hands-on experience with advertising platforms, performance marketing, and measurement frameworks.
• Arabic and English proficiency are required for MENA market and client needs.
• Strategic and analytical rigor, executive presence, and ability to influence senior stakeholders and turn data into recommendations.

Preferred qualifications

• Self-motivated quick learner with a proven record of establishing projects from scratch.
• Ability to travel domestically and internationally as required.
• Experience translating data into actionable insights.
• Understanding of TikTok commercial offerings, automated campaigns, commerce, and GenAI creative solutions.

Market presence and travel

• Account planning requires in-market presence in KSA, ideally twice per month.
• Domestic and international travel may be required.

About TikTok