Client Solutions Manager - Utilities - Global Business Solutions - Dubai - GBS

Role overview

Responsibilities

• Manage and grow post-sale advertiser relationships and revenue; adapt TikTok business solution recommendations to client needs.
• Educate clients and agencies about products and updates, lead upsell conversations, and advise on approaches to achieve business outcomes.
• Set and oversee measurement strategies, track metrics, and identify campaign optimization opportunities.
• Troubleshoot and escalate client issues and consult and coach clients and agencies to improve results.
• Support client objectives with sales teams, negotiate and optimize complex opportunities, and develop consultative solutions using data and analytics.

Minimum qualifications

• At least 5 years of campaign management experience.
• Russian and Turkish proficiency alongside English is required for market and client needs.
• Mobile marketing background and familiarity with relevant KPIs.
• Account management and/or client services experience in digital marketing or ad tech.
• Experience with auction-based ad networks.
• Strong analytical skills and a background in performance advertising, including complex and scaling challenges.

Preferred qualifications

• Experience diagnosing and solving technical problems with product and engineering teams.
• Knowledge of the apps industry or experience working with apps companies.
• Strong communication and relationship-building skills; ability to pitch and upsell effectively.
• Ability to prioritize and manage tasks in a fast-paced environment.
• Track record of growing account revenue, developing custom media strategies, and managing product testing roadmaps.
• Familiarity with measurement frameworks and attribution models.

About TikTok

Company culture and inclusion