Client Experience Coordinator

Every hour of therapy counts — for a child learning to eat independently, say their sibling’s name, or build the confidence they’ve never had before. You make those moments possible by keeping schedules full, communication clear, and families supported.

Across our centers, our therapists, Clinical Directors, and families will tell you the same thing: “I don’t know what we’d do without our FCA.”

A natural helper who finds joy in making someone’s day smoother.

A multitasker who can juggle 10 moving pieces without losing the warmth in their voice.

A communicator who knows how to spin chaos into clarity.

A schedules-and-systems thinker who loves finding the fastest path to a solution.

A relationship-builder who wants families to feel seen, supported, and appreciated.

If this sounds like you, we encourage you to apply!

Family Experience & Operations

Be the go-to support for families (schedule changes, questions, updates)

Turn cancellations into makeups and keep schedules running smoothly

Make real-time adjustments as things shift

Partner with Clinical Directors and therapists

Keep the clinic organized, stocked, and running efficiently

Marketing & Growth (≈50%)

Support local outreach efforts (schools, events, community partners)

Help coordinate and host tours for prospective families

Assist with center events and family engagement initiatives

Drive online reputation (reviews, testimonials, family follow-ups)

Partner with leadership on simple, high-impact marketing efforts

Be the face of the center in the community

You’re not just managing logistics — you’re shaping a family’s entire experience of therapy. You’ll join a supportive team, build real relationships with families, and play a vital part in helping kids access the care they need.

If you’re looking for a role where every day is meaningful and every detail matters, we’d love to talk.

Per hour

$21 — $25 USD