Client Executive
Role Overview
Own commercial success, growth, and long-term platform expansion for strategic global customers.
Provide end-to-end commercial leadership across demand, architecture decisions, revenue protection, executive engagement, and customer experience.
Work in a complex matrixed environment with sophisticated customers, procurement organizations, legacy contracts, and multi-year dependencies.
Key Skills for This Role
Full Job Posting
Role overview
Own commercial success, growth, and long-term platform expansion for strategic global customers.
Provide end-to-end commercial leadership across demand, architecture decisions, revenue protection, executive engagement, and customer experience.
Work in a complex matrixed environment with sophisticated customers, procurement organizations, legacy contracts, and multi-year dependencies.
Strategic account growth
- Own profitable account growth and shape demand; translate customer priorities into a multi-year vision and growth roadmap.
- Prioritize opportunities, co-create regional demand with global account leadership, build predictable run rate, and maintain pipeline, forecast, and CRM discipline.
- Lead infrastructure and platform discussions across colocation, interconnection, and built-to-suit data centers.
- Protect account health through proactive renewals, timely negotiations, and alignment with RFS and billing milestones.
- Build senior relationships and influence global buying processes across technical, procurement, and business functions.
- Lead a virtual cross-functional account team, surface risks, own outcomes, and follow sales and execution methodologies.
Qualifications
- Proven experience managing large, complex strategic or global accounts in a matrixed environment is mandatory.
- Demonstrated success driving sustained, profitable growth and influencing senior stakeholders without direct authority.
- Strong commercial acumen balancing long-term strategy and near-term execution.
- Experience engaging advanced procurement, technical, and executive audiences.
Work arrangement
- The description identifies the role as hybrid.
- The description lists Amsterdam and London; the stored location is London, United Kingdom.
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