Senior Technology Program Manager

Role overview

Program planning and portfolio delivery

• Scope, plan, and lead large technology programs and multiple interconnected workstreams.
• Lead estimation and integrated planning; define program structures, roles, responsibilities, and decision rights.
• Shape enterprise program strategy, operating models, governance, delivery cadence, and escalation paths.
• Align programs, products, platforms, and workstreams to shared outcomes; manage backlogs, dependencies, funding, budgets, and resources.
• Coordinate other Technology Program Managers and drive mitigation of systemic cross-program risks.
• Advise leaders on investment and resource tradeoffs; evaluate whether initiatives should continue, change, or stop based on value and risk.
• Facilitate retrospectives, implement improvement actions, and establish reusable planning standards.

Stakeholder influence and decision-making

• Build durable relationships with senior managers, directors, executives, and cross-functional partners.
• Influence stakeholders toward shared direction and translate technical constraints, risks, and dependencies into business decisions.
• Communicate scope, schedule, resources, funding, risks, dependencies, and budget changes; establish escalation paths.
• Advise leadership on risk acceptance and investment decisions, making options and tradeoffs clear.
• Design decision frameworks and executive program reporting; evaluate evidence, assumptions, risks, and business value.

AI practices and capability development

• Define technology program methodologies and scalable project-management processes, governance standards, and delivery practices.
• Standardize templates, reporting, tools, and decision frameworks; evaluate program-management tools and train practitioners.
• Define governance for AI-enabled program tools, including human review, controls, and accountability.
• Coach Technology Program Managers and build communities of practice and standards across dependent organizations.
• Develop adaptive plans that combine human and AI-enabled work and continuously validate assumptions and outcomes.

Qualifications

• Requires 5+ years in technology project, program, or portfolio management or a related discipline, including leadership of complex programs across teams.
• Requires experience in program strategy, planning, governance, cross-functional delivery, dependencies, risks, and competing priorities.
• Requires experience influencing senior and executive stakeholders, facilitating decisions, negotiating priorities, and managing tradeoffs.
• Requires enterprise technology experience managing budgets, funding, portfolio planning, and financial oversight.
• Requires knowledge of Agile, Scrum, SDLC, delivery methods, and program-process or PMO improvements.
• Requires experience applying security, legal, risk, and compliance considerations, including GDPR and SOX.
• Requires experience using or governing AI-enabled program tools with human oversight and accountability.
• PMP, SAFe, Scrum, or equivalent professional certifications are preferred; a computer science or information management bachelor’s degree is preferred.

Pay

• Targeted base pay for the Toronto office is CAD 102,000–152,000 annually.
• The stated range excludes bonus, equity, and benefits; individual pay depends on job-related skills, experience, and education or training.

Workplace and employment

• The posting identifies the work arrangement as hybrid and the position as full time.
• The posting lists Toronto, Canada as the location.

Benefits

• Benefits information includes an employee assistance program, healthcare and insurance options, retirement savings plans, vacation, and paid holidays; eligibility and plan terms apply.

Employer information