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Client Advisor | Full Time | Chadstone

Tiffany & Co.
Melbourne, AUS
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

The Blue Box.

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a Client Advisor on a full-time basis.

Your role in the Tiffany Legacy

  • For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding.
  • As a Client Advisor, you hold the critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor.
  • In your role you will:
  • Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalized customer service
  • Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
  • Contribute to increase performance and elevate client development and selling ceremony
  • Drive sales and ensure that sales targets are exceeded

Perfect Fit?

Experience in retail, luxury retail or client-centric experience

Proven track record in achieving sales results and working towards KPIs.

Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Having an entrepreneurial spirit and cultivating client relationships

Ability to build meaningful client relationships with a diverse population

Ability to be innovative and think outside of the box

You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

Generous salary, commission, incentives employee discounts and milestone gifts

High performing, caring, fun and dynamic team

Culture focused on wellbeing, innovation and growth

Endless career opportunities with the largest luxury group - LVMH!

Never-ending training and individual up-skilling opportunities

Great mentoring from highly experienced management team

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