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cornerstone

Client Adviser

NFU Mutual
Telford, GBR
Full-time
Entry
Onsite
Discovered 1 months ago
Customer Relationship Management Systems

Full Job Posting

Competitive Salary

  • Full Time Permanent Contract Location: Telford Monday to Friday – 9am – 5.30pm
  • Introduction to NFU Mutual NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
  • An exciting opportunity has now arisen within the Telford Agency.

About the role

As a Client Adviser within our team, you’ll play a key role in the success of an expanding local business by ensuring our customers receive a first-class service.

This is a multi-disciplined role handling a wide range of personal and commercial policies and responsibilities include:

• Providing new business quotations • Handling policy changes • Handling claims and renewals and providing customers with necessary service and advice • The ability to work to targets and deadlines • A flexible approach and the ability to work as part of a team

About you

• A people person with drive, energy, and enthusiasm. • Strong interpersonal skills, communication skills and relationship building abilities. • Pro-active and the ability to work independently. • Experience of and an understanding of the insurance/financial sector is preferrable but not essential. • Strong IT Literacy: experience with Customer Relationship Management Systems is an advantage. • Minimum requirement of Grade C or equivalent in Maths and English

Our commitment to you

We offer a professional, hardworking, yet supportive and friendly environment with strong team ethos and ethical practices. To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan and the ability to develop your role within our business. Salary is dependent on skills and experience.

Benefits

  • Pension Contribution ~ 25 Days holiday + Bank Holidays ~ No Weekends ~ Free Parking
  • Please apply in writing with CV and covering letter to: [email protected]

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