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governmentjobs

Clerical Assistant 2

Commonwealth of Pennsylvania
Williamsport, USA
Full-time
Entry
Hybrid
USD 36831-54162 yearly / year
Discovered 4 weeks ago
eFACTS

Full Job Posting

THE POSITION

The Clerical Assistant 2 position with the Department of Environmental Protection offers a chance to support important public service work. This role provides energy, purpose, and the chance to help your community every day. Join an agency that values strong organizational skills and dedication to excellent service. Step into a role where your attention to detail makes a real impact.

DESCRIPTION OF WORK

This role supports a wide range of clerical, data, and record management responsibilities essential to agency operations. The position ensures accurate processing, tracking, and communication across multiple program areas. As a Clerical Assistant 2, you will perform the following duties: Record Processing: Process payments, applications, reports, authorizations, and environmental covenants accurately across multiple systems Data Entry: Enter, update, and verify information in eFACTS and other electronic data systems while meeting data quality standards Correspondence Support: Prepare, type, finalize, print, scan, and distribute letters, notices, and other documents for program areas Mail Management: Review incoming mail, prepare outgoing mail, and ensure proper distribution and documentation for all sections Public Interaction : Screen phone calls, handle routine inquiries, gather documents for Right-to-Know requests, and support front-desk operations Tracking Duties: Maintain, update, and track reports, bulletins, forms, and files to support program operations and compliance Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full time employment, 37.5 hours per week. Work hours: 8:00 am to 4:00 pm, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time Telework eligible after successful completion of training/ probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Williamsport, PA. Telework arrangements are subject to change. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

This role supports a wide range of clerical, data, and record management responsibilities essential to agency operations. The position ensures accurate processing, tracking, and communication across multiple program areas.

As a Clerical Assistant 2, you will perform the following duties:

Record Processing: Process payments, applications, reports, authorizations, and environmental covenants accurately across multiple systems

Data Entry: Enter, update, and verify information in eFACTS and other electronic data systems while meeting data quality standards

Correspondence Support: Prepare, type, finalize, print, scan, and distribute letters, notices, and other documents for program areas

Mail Management: Review incoming mail, prepare outgoing mail, and ensure proper distribution and documentation for all sections

Public Interaction : Screen phone calls, handle routine inquiries, gather documents for Right-to-Know requests, and support front-desk operations

Tracking Duties: Maintain, update, and track reports, bulletins, forms, and files to support program operations and compliance

Work Schedule and Additional Information:

Full time employment, 37.5 hours per week.

Work hours: 8:00 am to 4:00 pm, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time Telework eligible after successful completion of training/ probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Williamsport, PA. Telework arrangements are subject to change. Additional details may be provided during the interview.

Salary: In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

  • Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (C ommonwealth title); or Graduation from high school; o r An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding. If no applicable union-covered bidders apply, other applicants may be considered. Seniority rights apply for: Clerical Assistant 1 Seniority/Promotion Unit: 010 You must be eligible for selection in accordance with merit system employment regulations. Recruitment Methods: Applicants must meet one of the following methods to be considered for this vacancy: Seniority Promotion Seniority Unit Lateral When the collective bargaining obligation(s) have been met; then the following recruitment methods may be used: Promotion Without Exam Reassignment ( Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary, within the same occupational group or where there is a logical career movement, will qualify for reassignment .) Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. Transfer (Only current civil service employees who hold the same job title will qualify for transfer to another agency.) Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. Promotion Without Examination (PWOE): Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications: Clerical Assistant 1 Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination. The promotion without examination requirements are issued in accordance with merit system employment regulations. Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. Applicants must have a minimum of one year in the next lower class(es) by the posting closing date with no break in service. How to Apply: Resumes, cover letters, and similar documents will no t be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
  • Six months as a Clerical Assistant 1 (C ommonwealth title); or
  • Graduation from high school; o r
  • An equivalent combination of experience and training.
  • You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.
  • Seniority rights apply for: Clerical Assistant 1
  • Seniority/Promotion Unit: 010
  • Applicants must meet one of the following methods to be considered for this vacancy: Seniority Promotion Seniority Unit Lateral
  • Seniority Promotion
  • Seniority Unit Lateral
  • When the collective bargaining obligation(s) have been met; then the following recruitment methods may be used: Promotion Without Exam Reassignment ( Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary, within the same occupational group or where there is a logical career movement, will qualify for reassignment .) Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. Transfer (Only current civil service employees who hold the same job title will qualify for transfer to another agency.) Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
  • Promotion Without Exam
  • Reassignment ( Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary, within the same occupational group or where there is a logical career movement, will qualify for reassignment .) Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
  • Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and
  • (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
  • Transfer (Only current civil service employees who hold the same job title will qualify for transfer to another agency.) Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
  • Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications: Clerical Assistant 1
  • Clerical Assistant 1
  • Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination.
  • The promotion without examination requirements are issued in accordance with merit system employment regulations.
  • Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
  • Applicants must have a minimum of one year in the next lower class(es) by the posting closing date with no break in service.
  • Resumes, cover letters, and similar documents will no t be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
  • 711 (hearing and speech disabilities or other individuals).

Benefits

  • Learn more about our Total Rewards by watching this short video ! See the total value of your benefits package by exploring our benefits calculator . Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. *Eligibility rules apply.
  • Learn more about our Total Rewards by watching this short video !
  • See the total value of your benefits package by exploring our benefits calculator . Health & Wellness
  • We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

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