CLDRSRC10331 - Business Analyst - Toronto - Contract

Role overview

Must-have experience

• Experience leading business analysis for large, complex digital or I&IT initiatives.
• Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
• Experience developing process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
• Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
• Experience working with vendor-based solutions and policy teams on changing legislative, regulatory, and policy requirements.
• Experience supporting privacy assessments, UX research and design, government registries, product backlogs, testing, and implementation activities.
• Experience analyzing current and future-state processes and identifying gaps, assumptions, constraints, dependencies, risks, and impacts.
• Experience preparing business cases, cost-benefit analyses, executive-level materials, recommendations, and status updates.

Responsibilities

• Gather, document, analyze, validate, and manage business and solution requirements; maintain traceability through design, development, testing, and implementation.
• Plan and lead requirements workshops, interviews, walkthroughs, and validation sessions.
• Develop business-process models, use cases, user stories, acceptance criteria, business rules, data requirements, and traceability matrices.
• Support backlog refinement, prioritization, sprint planning, testing, defect triage, business acceptance testing, and implementation readiness.
• Coordinate business input into UX, privacy, security, architecture, data, and testing activities.
• Prepare feasibility studies, business cases, cost-benefit analyses, decision materials, presentations, reports, and recommendations.
• Monitor progress, resolve problems, report to management and stakeholders, and develop performance measures.
• Advise on business-analysis policies, processes, best practices, and standards, and recommend service improvements.

General skills

• Strong analytical, problem-solving, decision-making, verbal and written communication, interpersonal, facilitation, and negotiation skills.
• Ability to translate effectively between business and technical audiences and engage senior executives and diverse stakeholder groups.
• Team-oriented approach and a track record of meeting deadlines.

Preferred experience

• Prior OPS or public-sector experience is a plus.