CLDRSRC10331 - Business Analyst - Toronto - Contract

Role overview

Must-have experience

• Experience leading business analysis for large, complex digital or I&IT initiatives.
• Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
• Experience developing process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
• Experience facilitating workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
• Experience analyzing current-state processes and designing improved future-state processes.
• Experience supporting backlogs, prioritization, sprint planning, testing, and implementation.
• Experience identifying gaps, assumptions, constraints, dependencies, risks, and impacts.
• Experience supporting privacy assessments and documenting personal-information flows and business uses.
• Experience supporting user-experience research and design and working with government registries.
• Experience collaborating with policy teams on legislative, regulatory, and policy changes.
• Experience with vendor-based solutions, including requirements definition, solution-fit assessment, and implementation support.
• Experience preparing executive-level materials, recommendations, options analyses, and status updates.

General skills and methods

• Business analysis includes assessing client problems and opportunities and documenting requirements to inform I&IT solutions.
• Apply re-engineering concepts to promote business improvement and cost-effective service delivery.
• Use requirements-gathering approaches such as workshops, interviews, and mockups.
• Develop business cases, cost-benefit analyses, feasibility studies, performance measures, and traceability matrices.
• Use business, use-case, conceptual and logical data, process-flow, and data-flow modeling.
• Strong analytical, problem-solving, decision-making, communication, interpersonal, facilitation, writing, presentation, and negotiation skills are expected.
• Work collaboratively and meet deadlines; awareness of emerging I&IT trends and technologies is expected.
• Prior public-sector or OPS experience is nice to have.

Responsibilities

• Plan and lead requirements elicitation and analysis activities.
• Document requirements, user stories, acceptance criteria, and business rules; develop current-state and future-state process models.
• Maintain requirements traceability through design, development, testing, and implementation.
• Facilitate workshops, interviews, walkthroughs, and validation sessions.
• Support backlog refinement and prioritization, testing, defect resolution, and implementation readiness.
• Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
• Prepare decision materials, presentations, reports, and recommendations for senior stakeholders.
• Monitor progress, resolve problems, and report to I&IT management and stakeholders.

Experience and skill-set evaluation

Employment type

• The source title identifies the role as a contract position.