CLDRSRC10248 - Software Developer - Toronto - Onsite

Role overview

Technical leadership and architecture

• Guide and mentor developers while contributing hands-on; conduct code reviews and establish development, security, and quality standards.
• Architect and implement Dynamics 365 Customer Service and case-management solutions using standard platform capabilities and custom development.
• Design scalable, secure solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
• Produce contextual, conceptual, logical, and physical designs, technical roadmaps, integration patterns, and deployment strategies.
• Translate business requirements into technical solutions with business analysts, product managers, architects, and stakeholders.
• Create technical designs, sprint plans, and work breakdown structures for Agile/Scrum delivery.
• Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, APIs, and integrations.
• Coordinate developers, testers, business experts, and project teams across functional workstreams.
• Develop cloud-native solutions using Azure Functions, Logic Apps, API Management, App Services, Storage, and Key Vault.
• Lead CI/CD, automated deployment and testing, environment management, releases, troubleshooting, and production support.
• Apply Copilot, generative AI, agents, and LLMs to improve productivity, solution design, development, and testing.
• Promote continuous improvement, innovation, knowledge sharing, and awareness of Microsoft technology roadmaps.

Experience requirements

• At least 7 years of software development and enterprise application delivery experience.
• At least 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
• At least 2 years implementing CRM, case-management, or business-process solutions with Dynamics 365 and Power Platform.
• Experience delivering CRM, Customer Service, or Case Management solutions, including permitting, licensing, registration, inspection, compliance, or case-management systems.
• Experience with end-to-end permit lifecycle processes, including intake, review, approval, issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
• Experience leading cross-functional Agile/Scrum delivery and working in complex enterprise or public-sector environments.
• Prior OPS or public-sector experience is preferred.

Technical skills

• Hands-on Dynamics 365, Power Platform, Power Apps, Power Automate, Power Pages, and Dataverse experience, including data modeling, security, business rules, and integration.
• Azure experience with Functions, App Services, API Management, Logic Apps, Storage, and Key Vault.
• Development technologies include Java, Spring Boot, Apache Tomcat, .NET/C#, JavaScript/TypeScript, Node.js, Next.js, React, SQL Server, and REST APIs.
• Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, automated deployment, and testing.
• Strong understanding of enterprise integrations, API-led architecture, cloud integration patterns, software design, and engineering principles.
• MuleSoft and Visual Studio are listed among the technical skills.

Leadership and delivery qualifications

• Lead, mentor, and coach technical teams; coordinate work across developers, testers, analysts, architects, and stakeholders.
• Manage stakeholder engagement and translate business requirements into technical solutions and implementation plans.
• Produce technical documentation, solution designs, and knowledge-transfer materials; facilitate decisions and resolve technical challenges.
• Analyze complex problems, manage risks and dependencies, and deliver projects on time while balancing competing priorities.
• Experience using Microsoft Copilot, AI agents, or LLMs to improve productivity and solution delivery is included in the screening criteria.